Lulu's Day Spa
5205 Avenue U, Galveston, TX 77551
Phone: (409) 744-7168
Phone: (409) 740-6608
Fax: (409) 744-7168
Fax: (409) 740-6608
Lulu's the Salon & Spa
Lulu's Salon & Day Spa
Lulu's The Salon
LuLu's The Salon Inc
Parking: Lot, Private
Bike Parking: No
By Appointment Only: Yes
Wheelchair Accessible: Yes
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07/28/2010Provided by Citysearch -
Thank you to everyone who was a part of my sister's bridal experience. You all are amazing and we all enjoyed our experience at LuLu's. The wedding was beautiful and the girls loved being and sharing this day with you. Thanks again for everything.
07/30/2009Provided by Citysearch -
I recently got married in Galveston and LuLu's provided the best service and awesome hair styles for my wedding party of 12. I had planned for a year did my research to find this salon and it's true they were the best.
Leslie, the manager worked very hard to book 2 days of beauty services for 12 people. We had manicures, pedicure, facials, massages and hair styles and had a great time. Kudos to LuLu's
05/16/2009Provided by Citysearch -
Bottom line is this Salon is nothing special and the customer service is not good. I only went because it is on Galveston island and had OK reviews.
My most recent experience is as follows: I requested an appointment for over 200 dollars in services via email .
Reception emailed back with availability and then I emailed back to confirm.
When I arrived, the receptionist claimed to never receive the email confirming, though they also had my phone number as an additional means of confirmation
The staff was rude and unaccomodating. I showed the receptionist the emails and she remained unapologetic. I could have easily been pacified with a later appointment and a sincere apology.
Good service can take an average salon and make it good. In Lulu's case their customer service takes what is an OK salon and makes it a total waste of time and money. Do yourself a favor and drive off the island.
06/18/2008Provided by Citysearch -
Not worth the expensive price. The owners of this place think that they run a fine or upscale salon. This is the NOT the case. They CHARGE you like an upscale spa, but you can do a better job on yourself, or go to a supercuts or some small nail salon and get better SERVICE, PRICES, and results. Staff is unprofessional, managers are unwilling to remedy unhappy customers. I would never recommend a friend (or enemy for that matter) to go to this overpriced joke of a salon. I completely agree with the above comment of how the salon is going downhill!
10/24/2007Provided by Citysearch -
I love the haircuts I get from Casey at Lulu's. I moved back to Galveston after living in Houston for 10 years, and Casey cuts my hair as well as or better than the guy I'd been getting my haircuts from in Houston. The price is more reasonable too. The people behind the counter are always friendly without being intrusive and too overly pushy-perky. I'd recommend this salon to anyone.
02/18/2007Provided by Citysearch -
I used to get my hair done by Lisa until I moved to Colorado a year ago. She always explained very clearly what she was doing. I am now 22 and started going to her when I was 12. If it wasn't for her passion in the industry, I probably wouldn't have followed my dream to become a hair stylist. I will graduate from cosmetology school in two months. I learned a lot from her about being customer friendly, patient, and a good listener. The entire staff was always very helpful. Prices are not bad considering what people pay here in Denver.
11/17/2006Provided by Citysearch -
I've been going to Lulu's for several years now to get my haircut and nails done. In the beginning it was the only decent place on the island; however, over the years the service, friendliness, and reliability has gone downhill. The staff isn't as helpful as they used to be and certainly aren't familiar with the phrase: ""The customer is always right."" I guess its the simple things I miss about customer service.
So after several disappointments I've started to go to La Moda Salon & Day Spa near downtown. I've been very happy with the services there and would recommend this salon to everyone.
09/19/2006Provided by Citysearch -
Lulu's is a place I always come back to and get my haircut. I live in Houston now, but I will drive all the way home (my family still lives on the island) just to get my haircut by Lisa. She's always done a great job and the prices are much better than in the Houston area. The staff is friendly and always helpful. I've been a customer for over 10 years and I have had consistant and reliable service. I would highly recommend Lulu's to anyone new to the area.