I will always go to Gallup Nail Spa, but the particular day I went it was packed and people weren't being served the order they came so I left, and went here. I regret my choices. I still had to wait 20+ minutes. My cuticles we not pushed back making my nails look 3 weeks grown out and causing my hair to snag in them. The lady doing them started out glueing on clear tips when I said French tips, then when realizing her mistake she breaks them off my fingers. She would force my fingers out of the way and constantly burn my fingers with the electric file and yank my hands back to her when I would jerk away. DO NOT GO HERE!!!
Special thanks to Dom he is the sweetest person. Overall had a great experience here as far as customer service. They will continue to get my business!
Not only was I treated horribly. The man who did my nails literally riped off part of my nails to where I felt pain. he did not apologize for his carelessness on top of that its was so clear he was talking about me with his employeers.They will never get my business again. I felt racially discriminated. I will tell everyone I know about this place.
I should have looked at the reviews before I decided to go get my nails done. Lousy job done. Gel polish is pretty simple to do/how can you mess this up! He didn't prep my nails correctly, didn't apply nail right & what really surprised me was he didn't put on cuticle oil! I should have known by the look at he work station - dirty as well as the section of nail tip on display. I would never go back for that service again or recommend to anyone to go here.
This was my 1st and last visit I asked for a deluxe manicure and the lady didn't even give me half of the stuff,post for a deluxe manicure when ended up 30 dollars I told her I didn't want a gel polish for a pedicure either I end up spending 70 dollars for a horrible service and she clipped my skin I'd rather stick to my nail spa where their professional and I asked her a new pack of tools and she said there was none
Love to go there,nice salon and good service.....they have a lot of nail art design.
I went in at a time there were only a few cars outside. In the 45 min I was here, the manager took off my gel polish and passed me off to another lady who was already helping someone to help another customer. I've never seen such bad customer service at a nail salon in my life. And from the manager? I'd hate to see what the rest of the employees are like. He could've cared less that I was leaving a dissatisfied customer. Do yourself a favor and steer clear!!!