1615 W Historic Highway 66, Gallup, NM 87301
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If you have a family emergency or difficulty getting to the rental place one hour late... expect your vehicle given to somebody else with no warning or call. We were told that next vehicle might be available in four hours... no guarantees - going to Albuquerque remaining the only option if you do not want to stay bound to the hotel for the whole day. When shocked, we uttered that we would have expected the call before our car being given away, the owner snarkly and rudely uttered "You could call us too". If you can not start your trip from Albuquerque and ended up in Gallup better be exactly on time to pick up a car. Gallup town should pass a law against such business practice - makes for a horrid reputation to a place. Having said this, local taxi business "Al Limiusine & Transportation Services" is a paragon of business ethics - phone is answered politely 24/7 and you will be delivered anywhere for a very reasonable fee.