Excellent Service and goes above and beyond! Thank you for fixing my daughter's phone. Brought her I6 phone and re[placed the battery and fixed her speaker. Excellent pricing
Poor customer service. Need to make sure your receipt is correct before leaving the store. I had payments added on to my receipt that I was not made aware of by the salesperson, I signed for the phone and did not notice the charges until the next day. No resolution from management when returning one day after purchase,
This establishment is under new management as of 8-10-15. Please disregard the negative reviews toward our business. We strive to bring the best possible service and low prices to all of our customers. So please come visit us today! - Phonezone management
They are never open even when the business hours say they are suppose to be. They were rude when I asked why they aren't open. There phone goes straight to voicemail when you call. My Sim card broke and it took almost 2 hours for them put a new one in. Not including the 2 hours it took for some to finally show up right before they closed
I have been doing business with phone zone for years now. They give top dollar for trade ins on phones and do repairs in a timely manner. Very professional establishment.
I took my phone to phone zone on July 1 2014. They said the parts to fix it should be in by the 3rd. A week and a half later they will not even answer the phone. And at one point when I called to check on the status the girl told me that if I liked I could take it somewhere else. Evidentially they don't need the business that much. They still have my phone until I can find the time to pick it up....I wouldn't recommend them to anyone! I don't appreciate being lied to and strung along by what I figured was a reputable business! Don't go there! I hate to even give them one star!