Without a doubt worst gym one will ever come across.When I joined while ago, I had high hopes since Antoine Robinson - the manager of Gaithersburg branch promised many features.After coming to the gym months after months, nothing Antoine Robinson promised has happened. The main issue I have is being charged above my rate. I keep contacting billing department as well as other staffs but to no avail.Antoine Robinson acknowledges the error and keeps assuring me that he will take care of it, only to come back to me and tell me that "the policy is different!"The dude has no authority over what's been happening, and staffs are rude and incompetent. I got out late last year and joined a different gym and couldn't be any happier.I don't have to waste time trying to talk to the associates about wrongful charges.I learned my lesson so learn from my mistake and do not join this gym.You will surely be stressed out about them charging above your rate even though you signed a contract.
8720 Georgia Ave Ste 303Silver Spring, MD 20910
1425 K St NW Ste 350Washington, DC 20005
From Business: We are a staff of certified public accountants providing accounting and fundraising consulting services to non-profit and government organizations. Our staff has …
The most unprofessional frauds ever! Soldierfit has horrible customer service and keeps overcharging EVERY MONTH! Each wrong charge was not corrected even though I asked countless times.Russell "president of operations" Duvall (AKA 5'5" fat douchebag) stated "Whoever you talked to has NO RIGHT to give you the rate you got!" without even checking the facts.Antoine Robinson, the Gaithersburg gym manager sold out hard when I was deciding on the gym. Nothing he ever said happened. I asked him to correct the charges but no action was taken, even though he said he will correct them.I wish I have never gone here.Do not go here. WORST GYM EVER!
Members are rude and have an elitist attitude, park anywhere they feel like despite the businesses having signs stating that parking is for their customers only, when asked to move by the local businesses they give attitude and have refused to move. From what I've seen I will not join due to the way they act
My wife and I had a gym membership for about a year and a half and had a good experience. We cancelled the membership, signed the paperwork and are now receiving daily calls from bill collectors. We had auto bill pay until we cancelled. The separation process has been a nightmare. Get your membership at LA fitness, Sport and Health, Planet Fitness or somewhere else. AVOID GOLDS TO AVOID PROBLEMS ON THE BACK END.
Best workout i've ever had! The staff and members really make you feel comfortable and part of a team no matter what shape or fitness level you're in. LOVE IT!