Pump It Up in Gaithersburg is the absolute worst kids party place ever! We had our twins birthday there and one twin needed to be taken out of the facility on a stretcher because of their gross negligence. They mopped the floor and encouraged him to run in to the room. After his head literally bounced on the floor, he could not walk straight, holding on to the walls and a friend. We sued and they had to settle out of court for $30,000 to get it quiet and out of the public. My son temporarily lost his vision and has severe concussion symptoms for several months. After the lawyers fees and medical he gets $13,000. Hardly worth a birthday in a crappy old warehouse. DO NOT GO THERE. Owners do not care about kids, staff is incompetent!
217 Market St WGaithersburg, MD 20878
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This place is a bit hard to find and I was a bit reluctant to come after the other reviews but when I went in I was surprised to see that it was nothing like the other people were saying. I had mentioned that I had heard bad things about this place and they said that they were under new management and that the previous "managers" were all let go. I really liked the structure they had for the pop-in playtime. The staff member that worked the jump was pleasant, as was the manager at the front desk. It looks like this place has taken notes and has improved quite a bit.