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As America's #1 bodyshop, Maaco Collision Repair & Auto Painting are the experts in accident damage, dents, dings and faded paint, repairing more than 20 million vehicles nationwide.

Business Description
Let Maaco Collision Repair & Auto Painting, turn the car you drive back into the car you love. As America’s #1 bodyshop, Maaco Collision Repair & Auto Painting are the experts in accident damage, dents, dings and faded paint repairing more than 20 million vehicles nationwide. Our expertly-trained technicians will make handling your insurance claims and accident repair easy by providing quality repairs you can trust with a nationwide warranty. We work with all automotive insurance companies to make the process easy, affordable and reliable from start to finish. We meet a strict repair standard at a value and quality other collision repair shops can’t provide. Call Maaco today to schedule your free estimate.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Services/Products
Auto Painting Process Step 1: Body Repair - Worried about those small dents and unsightly scratches ruining your paint job? Our body repair technicians have mastered the method of eliminating those blemishes down to a Five-Step Process to ensure that your finish is free from those small dents and unsightly scratches. Step 2: Surface Preparation - You know those chips, scratches, cracks and excessive peeling on your vehicle? If left untreated and exposed to the elements over time, these conditions could ultimately ruin your paint job. At Maaco, our estimators examine your vehicle and suggest condition repairs. We offer affordable surface prep options that ensure your MAACOVER looks great. A little surface repair before the paint goes on can ensure it holds that gloss and shine for years to come. Step 3: Surface Sealer - Sealer plays that all-important role of establishing a barrier between the old and new paint. This ensures consistent color and a higher gloss throughout the entire painted surface. At Maaco we offer 3 grades of sealer. The right choice is all about durability, and ultimately the amount of prep work needed for your particular vehicle. When it comes to the durability of your vehicle's paint, sealer helps keep consistent shine long after the job is done. Step 4: Paint Services - We offer three paint packages tailored to your specific needs and budget concerns: Basic, Preferred and Premium. What makes each of the three services unique all comes down to two factors: Longevity of the paint, which includes warranty/durability, and the appearance of the paint, which includes gloss, color match, and metallic appearance. Step 5: Protection & Services - A great paint job deserves great protection. We often apply clear coats to our paint jobs to not only protect the paint, but to ensure an accurate gloss match and an overall seamless repair.
Brands
Maaco
Payment method
all major credit cards
Amenities
Collision Services - We will assess the damaged area; recommending either repair or replacement of damaged parts and components, depending on what is the most cost effective for you. We will also repair areas where it is more cost effective to retain the original equipment; damage such as dents, dings, scratches and plastic and fiber glass repair. Insurance Claims - Depending on the amount of damage your car has and the cost of your deductible, you may save by paying out-of-pocket for repairs. If you're making a claim through your insurance company, you'll be happy to know that Maaco works with every major insurance carrier. We'll coordinate with the insurance companies involved, schedule an appointment for your car to be inspected, and even find you a rental car while we make your repairs. We use original manufacturer parts, factory specs, and precision assembly to expertly rebuild your car so it looks and drives like it did before the accident. Fleet & Industrial Services - Our clients benefit from a national footprint, corporate oversight, simple production model with faster turnaround, customized programs for special project needs, and a national warranty. Fleets of all sizes trust Maaco's reputation for craftsmanship, speed and economy. Maaco stands behind its work 100%, there are no management fees, and with centers coast-to-coast, there's always a Maaco facility close by.
Categories
Automobile Body Repairing & Painting, Auto Repair & Service, Truck Painting & Lettering, Automobile Detailing, Dent Removal
Other Information

Specialties: Auto Accident Repair, Auto Painting, Auto Body Shop, Auto Body Repair Shop, Auto Body Dent Repair, Auto Body Dent Removal, Auto Scratch Repair, Auto Paint Touch Ups, Auto Body Repair, Auto Body Collision Repair

COUPONS & DEALS

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Reviews

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Nima Z.

11/18/2014

Overall

Extremely poor workmanship.

Extremely poor customer service.

Expect no replies from the corporate office.



Today I received a call from Maaco informing me that my car is ready for pickup. Upon inspection of the car I noticed that I probably could had done a better job with a can of spray paint. The car surface was filled with bumps, bubbles and dried up paint runnings; the surface also had a large area that was filled with patterns from the technician's clothes touching the wet paint. The side markers on the car that were removed were never reinstalled. The front bumper and the wheel well plastic lining over there front right wheel was not installed correctly. To make matters much worse when I spoke to the owner Mr Farzad I was told that's thats is the standard for the inexpensive paint package that I chose. Mr. Farzad showed no remorse and simply told me to leave the car and he'll figure something out next week. When I asked him to please give me an estimated time of completion he simply replied I don't know I will call you next week when the car is ready.



To see images of this Maaco's workmanship please click on the following link:



https://drive.google.com/folderview?id=0B354DXh279_WeW91SmhHMm1vcDA&usp=sharing



In good conscience I could not recommend this Maaco to anyone.



Thank you,

NZ



PS. It has been three weeks since I give my car to Maaco, and the work promised has not been delivered. I filed a complaint with the corporate office and wrote them several times but I haven’t heard anything back yet. This morning I heard back from the owner of the shop and I was told that I must come to pick may car up before this weekend and pay in full for the job that I do not find satisfactory; if my car is not picked up by the next 2 days I will be charged an additional $50 daily for storing my car.

ktsavesearth

05/27/2014

Overall
Terrible experience

I can't stress enough that I would give this Maaco location 0 stars if I could.



I am a full-time graduate student, I work and intern part-time as well. Anyone with a crazy schedule like mine knows how difficult it can be to take on the task of giving up your vehicle for a week. Nonetheless, my paint was coming off so bad, I knew I had to get my car painted.



So I flipped my life upside down (even had to ask a friend to borrow her car cause I can't afford to pay for a rental for the week, in addition to the cost of painting my car) all so I could get this done. About a week and a half ago I spoke with the receptionist at this Maaco location. She told me to bring the car first thing (8am) this Monday morning. This first thing I asked was, "are you sure you'll be open? It's Memorial Day that day." She assured me yes, they would be open and to make sure I get the car there ASAP so they can get working on it right away. I said, "ok that's great! Do you need anything else from me at this point?" She said no, just to c'mon in Monday morning.



So, I did just that. In fact, I got there (30min from my house btw) just before 8am.

No one was there. I was waited, thinking that maybe they were just running a bit late, after all, it was a holiday. Nope.

After waiting for 35min and leaving 2 voicemails on their phone, I was understandably upset, but decided to leave the car and place my keys in the drop box. I wasn't sure what else to do - I needed my car painted and this was the only week I could do it!



So I waited until today at 8am and called them. I make it a point not to yell or curse when I get upset because A) that tarnishes my integrity and B) that will almost guarantee this convo will end in a huge argument that helps no one.

In a firm tone, I asked that same receptionist what happened? I did as you instructed me and no one was there!? Her response? An extremely insincere "sorry. We were gonna stay open that day, but then we decided not to. I don't know what to tell you. I already said sorry, I mean it's in the past."

I'm not even kidding you - that was her response. She knew she told a customer to come in that day and that I would basically be sitting there waiting for no one.



I was absolutely flabbergasted at her rude attitude and total disrespect for my time. I asked to speak to the manager who proceeded to treat me even worse. I told him what had happened and how rude the receptionist was treating me. He was totally uninterested and didn't even really acknowledge my complaints, he just said "it's fine, we'll get it done by Thursday." My response was "I'm your customer. I'm giving you MY hard earned money and you guys don't even have the decency to take responsibility for your mistake." To which he responded "you haven't given me any money yet."

That was the final straw. I told him he was "absolutely right. A smart business plan would involve keeping customers happy so that they DO give you their money. But clearly you don't want my money, so I'll be taking my car to the Jessup Maaco branch instead."

Before he hung up on me, he said "ok that's fine - I own that shop too, so I'll give them a call and tell them to take good care of you."

After speaking to the Jessup branch, they assured me that was a lie.



I had to drive another 30min back to Gaithersburg, pick up my car, drive it 40min to the Laurel Maaco (nothing against Jessup, they just couldn't get it painted in the time frame I needed) then drive another 40min home. So much of my time, gas, and energy spent and now my paint job is going to take longer than I had planned my week around.



So yeah - I would highly recommend never using this shop. I'm just glad I'm giving my money to decent people now.

customer533

04/29/2013

Overall

Got what I paid for. Rear bumper was repainted and has a run. Front fender was replaced and plastic pieces were not put back on correctly. Battery was dead when I picked it up. Rubber seals around the hatch were not put on correctly so the hatch did not close properly and the battery died while it sat. The rear cargo light drained the battery. Tape was still wrapped around the tail pipe. Looks great if you don't look at it closely or pay attention to details.

Overall
I took my food truck in to get...

I took my food truck in to get it painted and Farzad, the owner was more than helpful in giving me ideas about how to achieve what I wanted. His pricing, timing and attention to detail was amazing. I would highly recommend His Maaco shop on Beechcraft to any of my friends.



Thanks Farzad!

misha9558

09/21/2010

Overall
Misha9558

There are not enough adjectives to describe Farzad and his staff. They did an awesome in fixing a not-so-good mess

from another Maaco (it was out of state).



5 Stars is not enough. . . there should be 10! They are AWESOME!!!

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