Is a Certified Pre-Owned Car Better Than a New Car? »
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
My starter went out on my car... at work of all places!😩 My husband called JLK MOBILE AUTO REPAIR and I am telling you it was like I was saved by the bell. Thanks again JOE !
Friendly staff. They performed the Job they said they would no worries. This is second vehicle i sent.
Car would not crank after leaving Racetrac, just happened to see JLK Mobile Auto Repair at gas pump, asked if he could help. Ran Diagnostics on it, Crank Shaft Sensor. Joe went across the street to Auto Zone bought part, replaced it and hour and a half later on my way home, even did not mark Part up. life Saver, Will now use JLK mobile auto repair for all of car needs. Hassle Free, thank u again JOE.
My husband showed up to our appointment that was scheduled when I bought tires online and was told we did not have an appointment and they would not put our tires on! Also was told that we would have to pay a second install fee of $18/tire because even though the breakdown cost shown on the online receipt, which showed $11.96 auto installation fee, $12.00 haulaway/disposal fee, $4.00 environmental fee, plus paying for rubber valve stems did not cover installation and it was not free!!!! Also was told that he could not cancel our order, we would have to do it ourselves...because he was too busy and had too many other customers to help. When asked if we could speak to a manager, was told very rudely by a "fill-in" (we were never told his name, just repeated times that he was from an Alpharetta store that had just closed), that the manager was not there because he was moving, all the while rolling his eyes about it! Ridiculous excuse for customer service!!! You have lost a repeat customer, we have gotten tires and services here many times before... including tires for my husband's truck a year ago at the very same location that were bought online and DID include free installation. We had excellent customer service that time, but because of this will NEVER, EVER come to this location again and will tell everyone we know to stay away! No wonder Sears stores are closing left and right if this is the norm!!
I use Pattersons to repair my commercial fleet of 6 vehicles and my personal vehicles. Very Knowledgeable and willing to explore the vehicle to make sure they correct problems. Highly recommend them to everybody I know who needs vehicle service. Jerry Couch and Lanier Tent Rental
Finding an honest auto repair shop is like shooting craps; odds are against you. Not so with Rogers Automotive. My first experience with them was when another automotive company (with four fancy locations) wanted to charge me $300 plus to change the plugs on my car. Instead I had Rogers look at it and they determined my plugs were just fine. I have been using them ever since. They are honest, courteous and reasonably priced. Latest example was recently when I had a squeak somewhere in my brake system. I took it in. They did a look-see and we tested the braking again. They could have nailed me for brake pads, shocks or who knows what. Instead, they said my brakes were fine and on cold days might make noises until they warm up. No charge. I HIGHLY recommend this team for their attitude towards customers that is missing in many other auto repair shops.
Amazing service center for everything Volvo. I would recommend this business to anyone. The customer service is always exceptional and the knowledgeable technicians are always helpful and truthful. My family and I are very satisfied!
minh nguyenin the last weekWILL NEVER RETURN!!If you want young inexperienced techs to work on your car and ruin your car, then this place is for you. These guys removed my inline fuel pump instead of my fuel filter. At one point, they had gasoline spraying all over their faces, and I had to pretty much tell them how to change a fuel filter. After waiting for them to work on my car for two and a half hours, they told me that my car would not start and I need to tow it out of their shop. My car just had a professional fixed the break two weeks ago, and it was running perfectly fine. I politely refused to tow my car, and the manager threatened me over the phone that he would call the police. I thought that was the lowest thing to do. I called the police myself and had them to put my original stuff back on, and it ran fine again. I would not even recommend this place to my worst enemy. I took it to All Tune and Lube, and apparently Advance Auto Part sold me the wrong filter. BUT, All Tune and Lube nicely explained it to me, gave me the right filter, and changed it for me in the matter of second, and their price was lower, their service was great. angle auto. is the worst place to go have your car work on. They are rude. If the owner would have spend more time managing instead of flirting with the little techs... well never mind, he would have still screwed it up too. The bottom line is, if you take your car to these people, and they mess it up because they don't know what the hell they are doing even though your car drive perfectly fine. they will be rude to you and will call the cop on you if you don't move your car because it was blocking their bay after their tear your car up.
Best automotive place in Gainesville. Excellent work every time and care about customers. Technicians are friendly.
WE TOOK OUR CAR TO ANGLE AUTOMOTIVE FOR A 4 WHEEL ALIGNMENT AND PAID 69.99 AND THEY TOOK THE CAR IN WORK AREA FOR MAYBE 20 MINUTES THEN BROUGHT US OUR KEYS AND SAID IT WAS ALL DONE AND TO COME BACK AND GET A FREE 4 WHEEL ALIGNMENT WHEN WE GET THE OTHER TWO WHEELS AND TIRES ON THE CAR , WE LEFT AND STARTED DOWN THE ROAD AND THE CAR WAS DRIFTING , THEY DIDNT DO THE 4 WHEEL ALIGNMENT LIKE THEY SAID AND MY WIFE TOOK THE CAR BACK TO THEM AND TOLD THEM WHAT THE CAR WAS DOING AND THEY TOOK THE CAR BACK IN WORK AREA FOR 45 MINUTES AND THEN BROUGHT THE KEYS TO HER AND SAID THEY WAS DONE WITH THE 4 WHEEL ALIGNMENT AND MY WIFE HAD OUR GREAT GRAND BABY WITH HER THAT WAS ONLY 3 MONTHS OLD , SHE STARTED DOWN THE ROAD AND THE STEERING WHEEL WASNT STRAIGHT AND SHE ALMOST HAD A CAR WRECK BECAUSE THE CAR WENT TO THE LEFT REAL BAD , WE CALLED MITSUBISHI AUTO REPAIR AND THEY CHECKED THE ALIGNMENT AND SAID THAT THE CAR WASNT IN ALIGNMENT AND WAS OUT OF ALIGNMENT REAL BAD AND WE HAD MITSUBISHI DO A 4 WHEEL ALIGNMENT AND WE PAID THEM AND THE ALIGNMENT WAS DONE AND IT WAS RIGHT COSTED US AGAIN , I SENT A LETTER TO THE OWNER OF ANGLE AUTOMOTIVE IN GAINESVILLE AND ASK FOR A REFUND BECAUSE THEY DIDNT DO THE WORK WE PAID THEM TO DO SENT CERTIFIED NO RESONSE SO FAR , I WOULDNT RECOMMEND ANGLE AUTOMOTIVE TO KNOW ONE , THESE PEOPLE ALMOST COSTED ME MY WIFE AND GREAT GRAND DAUGHTER!!!!!! PLEASE PEOPLE TAKE YOUR CARS TO SOME AUTOMOTIVE YOU CAN TRUST THAT CARES ABOUT YOUR SAFETY AND DOES THE WORK THEY SAY THEY DID .. THANKS TODD L HARRIS ---LESSON LEARNED.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.