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OMG! I didn't know restaurants were still capable of overall complete service like this!!!! The staff was super friendly and the FOOD! EVERYTHING about it was incredible....EVERY SINGLE BITE WAS TO DIE FOR! I will definitely be going back!
The service was great! Ambiance is warm and inviting with soft Italian music in the back ground. Our server brought out the garlic rolls with this fabulous garlic butter parm under our rolls. It was the best I had ever had!! Salad was good but lacked salad dressing, we did ask for more. The Veal Marsala was very tender and very good. The Seafood Risotto was also good. Pappardelle Bolognese was excellent and one of the best Bolognese gravies I have had, just wish there was more. My other guest had the Raviolo very good but only 4 in the dish. That was a disappointment. I will be back for sure.
I went in on the 2nd day they opened. The food was awesome definitely could tell it was handmade. Of course they just opened and I expect some mistakes here and there as this is new and coming from the restaurant business, this is nothing new to me . But I honestly had no issues. Everything was outstanding my wine my food the service was great. The decor was just right for the place classic. The music was suddle but nice. This is REAL italian food that by itself is just super impressive and i cant wait till the crew has some more time to get everything even more superb because it will be the place to be when they do.
I anxiously waited for "Gainesville, Georgia’s newest upscale Italian restaurant" to open; but I must report that my dinner party and myself were extremely disappointed with the restaurant.The disappointment begins by trying to find restaurant, which is difficult as the sign is rather small, hangs high near the roof, and not illuminated. The entrance is not inviting at all. There is nothing about the plain and nondescript glass door inviting that would want one to enter. Once inside the decor is somewhat reminiscent of an old NYC "Little Italy" restaurant. Brick walls show through patches of plaster topped off with an original stamped tin ceiling. A nice touch for those diners who have experienced Little Italy.After getting settled at our table my party of four was offered fresh garlic rolls. The waitress brought out two small rolls for the entire table. When we asked her about it; she told us we were supposed to cut the rolls and each person should have half a roll. At first, we thought she was kidding, but when she turned and left we realized she wasn’t. We split the rolls and I must tell you that they were quite good. We managed to get a small cup of their "gravy", as real Italians call the sauce, to dip the bread in It was very good.Now about the ambiance, one would expect that an Italian restaurant would have Italian music and Italian artists playing in the background. Not so. The background music was just soft contemporary music, tolerable but not what one would expect in an Italian restaurant.The Salad -The Caprese salad, which we shared, was very tasty with large slices of tomatoes and Mozzarella cheese, lettuce and a very fine Balsamic dressing. It was very good!The Main Course:-We ordered the following:Two Veal Picatta, Veal Marsala and Veal Osso Bucco. Here's where the real disappointment began. First the veal in both the Picatta and Marsala was quite thick and very TOUGH! The Picatta was served over spaghetti which was stuck and clumped together. It was obvious that the spaghetti had either been over cooked or left sitting under a warming lamp in the kitchen. Needless to say, it was unconsumable. The Veal Marsala served with mushroom ravioli, marsala demi-glace, seasonal vegetables didn’t come with any seasonal vegetables, the mushroom ravioli was just plain sliced mushrooms and lastly the sauce was very salty and very sour, too much lemon juice! Three of my party suffered though the “shoe leather” veal but were unable to enjoy the accompanying side. I had the Osso Bucco. The veal was very tender and seasoned perfect. However, the seasonal vegetables were conspicuously absent. The risotto was overcooked and it, too, was clumped together like paste; it was unconsumable.The Finale: - Since all of us were not satisfied with or had finished our meal, I asked our server if I could speak to the owner, but was told he wasn’t there. Wasn’t There, I thought. One would expect that during the “Grand Opening” that the owner would be in the restaurant greeting guests and inquiring about the dining experience. I then asked to speak to the chef and were told that he couldn’t come out and talk to us. I finally spoke to a manager. I explained our concerns and provide some feedback. She did listen and offered to take two meals off our bill. In my opinion, were still overcharged for four unconsumable meals; but being polite people and left with a bitter taste in our mouths.Getting our bill took forever, we timed it. It took ten minutes to get our check and another 5 minutes before our credit card receipts were returned.Realization:I know that this was just their second evening open and I’m hopeful that they, too, recognized some of the issues we experienced and will take measures to correct them. I may wait a couple of months and give Novellas another try to see if they’ve made any improvements. If not, I’ll write them off.
We came there Saturday 2-25-17. With a party of 30 ppl I called ahead and spoke to manger Jennifer about what time and how many they would be of us she ask if I could come a little early to sign us in so I got there 1:15 at 2 :05 we were all seated had 3 very professional waiter & waitress all identified there selfs worked very hard was polite the entire time never short with any of us everyone's food was correct and hot. Every single check was right. By far the BEST experience I have ever had with a big group.
We eat there frequently because the menu offers a huge variety and everyone can find something he likes. Service is usually very good and the food freshly prepared.
We live in Atlanta but come to Gainesville regularly to our Lakehouse. Although we consider ourselves "foodies" and eat out all the time at Atlanta's many amazing restaurants, this restaurant is one of our absolute favorites. We never get tired of it. The food is very fresh, the menu is a reasonable size and not overwhelming, and they have some excellent fish tacos and other dishes. The service is perfect and we can always get a table. It's our favorite in Gainesville and our favorite Mexican restaurant across cities!
Went there tonight and it was busy so we went straight to the bar where we were ignored for the first 10 minutes then someone came to tell us they were one for behind on food. We decided to just order drinks. Waited minimum of 45 minutes while people kept telling us they'd be right with us but never did. Horrible service and extremely overpriced for such rude service
Great authentic Mexican food and restaurant. There is a lively and fun atmosphere from the decor, to the music and even the employees. The owner is usually around and interacts with customers. It is a family owned and operated establishment which adds to the authenticity
Nice atmosphere. Wonderful people working there, but the food has no flavor what so ever. It comes out piping hot, looks amazing, but what a disappointment when you take a bite.