Salesperson was easy to work with, knowledgeable, and friendly. A good buying experience all the way around.
Unprofessional is an understatement. Salesman Erik Mitchel was very rude to me via text. I text him back after he emailed me some cars to tell him I found a deal at Troncalli in cumming (a dealer that actually cares about its patrons) and explain the deal to him. He proceeded to tell me about how his cars that were over 10k more expensive were a better deal and I told him if you had said I am going to waste 30 minutes of my time telling me about the same cars I already said no too I would have saved my time. He called me a dummy and said if I was successful I would have bought a new car. This is the worst kind if person he is jealous that he lost a 21k sale and takes it out on the consumer instead of trying to take a hit on commission and make the deal build a reputation. He is the guy that sits on his but waiting for an easy target to make his measly pay so he can go home to his dump of a house and eat his ramen noodles. Congrats I'm a dummy and you lost a 21k sale you disrespectful arrogant loser. Also it's all in text and will be posted under their photos so have a look for yourself.
I seen a Dodge truck they had for sale drove 3 1/2 hours paid for the truck. Trading in my truck over 30 days later they have not paid off the truck I traded in now it's going against my credit and have not received the title it the truck I paid for can't get tags for it . Called over and over and get the run around.will never do business with these people again. I will not give them a a rating they don't deserve it.
Matt was so knowable. He explained all the details and was extremely professional.Our whole car buying experience was pleasant.
Bought a 4x4 2003 Chevrolet Silverado for an amazing deal! Got my tag and title in a reasonable time. Happy customer here!
STAY AWAY My car broke down 5 miles from when I left the dealer. I called AL and Boss and both of them said "It is not My problem" I had to pay for towing and $920 in repairs for a broken belt that also damaged the power steaming pump. I ask them to pay any portion they felt was fair and they said ZERO. So now they get reviewed poorly causing thousands in lost revenue. Good luck boys, you both are Unprofessional.
Nice people, don't bother you while you are looking at their cars, answer all of your questions to the best they can, everything I test drove ran good especially for their prices. 90% of their stuff is $3000 cash or less. Most car lots have high prices, this one is reasonable and they are open to offers. My 03 Mitsubishi only has 150k miles and I paid $2300, so I am happy that I came here off craigslist and bought it.
Rhonda W has explained our exact experience!!We have not filed a claim.Car "collapsed" after supposedly being fixed to pass emissions.There is a pattern of emissions issues here!!Wish we could get a lawsuit going!!
Dealer sold us our car with no updated emissions test guess he thought we were stupid & after 2 vists attemattempting to get car to pass emissions & it failed we took our car to the manufacturer for repairs as we could not take car back as we had signed all docs to the contract. After manufacturer repaired out our car we contacted Rocket Sho in Gainesville, GA for reimbursement of our out of pocket expenses owner refused. After several attempts of resolving issue we had to file a claim and was awarded judgment to be reimbursed by Rocket Auto a total $1500. We have yet to see on penny from Rocket Auto of Gainsville, GA. Funny thing is owner tried to give us half & call the every thing even... again owner thought he had a couple of dummies. Long story Rocket still has not given us whats rightfully due as ordered by the courts. Car was purchased 12/16 and 7/14/17 no funds. Well When you deal with a shade tree dealership you will receive shade tree service.
Crooked money hungry cheat dishonorable shameful to Big Jims name and reputation. Thirty years of trading untold amounts of money always paid off early sold us a car with over 3 million recalls took our 8 000.00 in the car and it almost killed me is for sale now at his death lot fired honest salesman all and all you put your life in a very corrupt man who is living race car dreams through someone who can never out live the name of crooked thief Steve Grimdle. Check 2007 Buick Lucena pay to go broke or die do not buy this car Dirty Deals Grindle