I ordered a meal on July 4th- when I brought the meal home, they had forgotten an item ($5.99). I spoke to the manager who told me he would email me a gift card for $10.00 to cover the forgotten item. Instead of emailing me the $10.00 gift card, I was sent coupons for $5.00 off PROVIDED I PAY for 2 meals. I called Longhorns to ask the manager about what he did. I was put on hold for 15 minutes, I called back again, and was hung up on. I will never eat there again- and will not recommend Longhorn's to anyone I know.
I can tell you I have tried and tried to enjoy this place but it consistently just lets me down. The showmanship has gone down hill and don't get me started on the cross contamination! Using utensils to go from raw chicken to cooked vegetables.
Worst dining experinece in gainesville and worst service of all time goes to sushi matsuri. I've never felt so unwelcomed and hostile from a dining experience. If u don't like your food here the will just tell you to bad and charge you 17 dollars a plate.
Well some people in my Family thinks this place is great but for my 1st experience I wasn't very happy. First the phone call to make reservations which are a must was a very abrupt person, then when it came time to eat the presentation was wonderful but the food was not all that fantastic. I got tenderloin and scallops with no flavor , the only thing I did care for was the soup and vegetables. Enjoy if you choose to go.
I use to love this place. Had the best food people were friendly. The disappointing part is that I went yesturday the place smell really gross like the whole entire place needs to be clean the food was not all that good anymore and plus they raise the price of the steaks. I will not be going there again
Never been was fast and super yummy!!!
DO NOT EAT THERE. The food is expensive and you get NOTHING for your $$ except a pound of rice. I ordered the Shrimp Teriyaki, all I got was some SMALL Shrimp and a pound of rice. I asked the "cook" if it had onions and peppers, he said they don't serve it with onions and peppers. The Japanese restaurant that was there before did. The help was rude and didn't really speak english well, so don't even know if they understood what I was saying. My sister ordered the Beef Teriyaki and he charged her for Beef and Shrimp, but........, only gave her Beef, when she questioned the bill he pretended not to understand and called the Mgr. BIG MESS, FOOD SUCKED anyway. They are SO stingy with the Meats and the sauces they might as well just serve the pound of rice.
We had reservations for a table of eight at 8:30 PM, on the Friday prior to the Gators vs Missouri game. We were seated on time but the service was the absolute worst I experienced during the entire weekend in Gainsville. At the ninety minute mark, we had a round of drinks and an appetizer. After talking with the waiter, the dinner finally arrived. My medium rare steak was medium well (based on the description on their menu). I was told it would be eight minutes to replace it with what I had ordered, which I declined but they brought one anyway.When the lack of service is the topic of discussion during a dinner out at a nice restaurant, that's a problem. I asked to speak to the manager three times. Finally, after we paid our bill which included a mandatory 20% gratuity for a table of eight, our waiter brought over another waiter to talk to me. If the manager wasn't concerned enough about learning about the experience we had, then this restaurant clearly doesn't care.We had excellent service and food at all of the other restaurants we visited during the entire weekend. Based upon our experience, stay away from the Embers, especially on a Gators football weekend.
we drive 40 miles at least once a month for this delicious food. the white meat chicken bowl is great.
DO NOT EAT AT YAMATO! My husband took me to Yamato tonight for a nice dinner. Turned out to be NOT so nice! Mid way through my meal I notice a large ant crawling around in my food! I tell the chef, who sits and watches it and says "oh" but keeps on cooking! I waited a moment to see what he would do- nothing! So I got up and found the first employee and told him to clear our plates because we will not be eating anything else because there is an ant in my food. He took my plate and sent over the manager who did not apologize, but rather said "you're worried about an ant?" and offered to have fresh food cooked for me. Makes me wonder what else I should worry about if not an ant, or are they so used to the ants that they don't think it is a big deal??? Needless to say, we did not want any more food from them, fresh or not! They still charged for my husband’s meal but took mine off the check. Not a big deal for them as they give free dinner away constantly on people's birthdays. It ruined my husband's dinner and experience just as much, but the rude little manager didn't seem to understand that and said "the chef probably didn't understand". Really? Because he watched an ant crawl around my food, don't think you have to have good English to understand that!