Terrible Starbucks! First only one bathroom was avaible. Asked one of the workers could they unlock the bathroom door that was locked. Customer that was in the store said the bathroom door was locked for an hour. No one answered when door was knocked on. He said he couldn’t unlock the door from the outside. Really? So he can only unlock the door from the inside but the door is locked from the outside. That doesn’t make sense. Worker was dismissive and rude. Those of use in line expressed concern someone might be hurt inside. Starbuck’s worker walked away The one bathroom that was available was disgusting with urine everywhere. Totally useless worker and lacks customer service skills. No Blonde coffee available and this was early Sunday afternoon. The coffe we got tasted horrible. This Starbucks needs new management and new workers. Stay away.
Curia left a bad taste in my mouth. Sierra was rude and petty and I wouldn't recommend it to anyone.
I met a friend at Maude's on Thursday night shortly after 10:00 pm. We ordered coffees and wanted to talk, but noticed there were people studying that we didn't want to disturb, so we chose a table in the mall seating area. However there was a table of teenage women there being a little loud, so we chose to go back inside. We were not at our table 10 minutes before one of the staffpeople announced to the room "Um, we're closing now, so you gotta wrap it up, people". This was shortly before 10:30. My friend asked; "I thought you were open till 11:00" ( the posted hours). "Yeah, well, we're closing early, so..." Was the styaff person't noticeably exasperated reply. Thery had locked to interior door to the mall seating area, so we unlocked that door and went back outside where we re4sumed our conversation. Then at about 10:45 another staffperson came outside and kind of half-shouted; "We'r'e closed! So this is OVER!" I've written to the management and, absent an appology I will never be back, and neither will my friend or any of our other mutual friends. The food and coffee may be good, but the abuse we can do without. It may be a good place for "people watching" but the unmitigated disdain for customer service or even common courtesy on the part of the staff that night .... let's just say the employees that night at Maude's are people I don't need to "watch" or see ever again.