If I could give them a below 1 star rating I would. We searched out a particular lawnmower and their website said they had 3 in stock. We borrowed a trailer and headed out only to be told, yes they have 3 but they are in crates and will be put together the next day. We purchased the mower with the promise we could come tomorrow and pick up. We did call the next morning and was told it was being put together. We called back that afternoon to be told, no - try again the next day. So today we called and was assured it was put together and would be waiting on us. My husband took off work early, borrowed a trailer and arrived only to be told they must have sold it to someone else because they were out. Mind you the website still shows 1 available for pickup TODAY. After 30 minutes of searching (and telling us we probably bought a refurbished one) they said oops no, we do have one in a crate but it'll be tomorrow before it's put together. We have paid over $2000 for a lawnmower and been lied to countless times to have nothing but tall grass and a lawnmower somewhere in a crate. The staff could care less and no one has any interest in helping. Go to Home Depot or another Lowe's but stay away from this one!
5141 Us Highway 431Albertville, AL 35950
From Business: Marvin's Building Materials is a chain of retail stores that offers a variety of home improvement products. Its stores provide a range of lumber and building mate…
I have bought 2 dishwashers & 3 stoves in 4 years. I had to return 2 stoves & buy another dishwasher. Lots of trouble and time.
Extreme disconnect between the corporate office and this store over time of opening. Many unhappy customers forced to wait for delayed opening.