Lets just say they failed to do their part of something very important to my account. When brought to their attention they lied to me over the phone about it (and I have proof of the lie), then they tried to put the blame back on me for their failure.
4605 Post Oak Place DrHouston, TX 77027
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Not very thrilled with them. I have tried to get a new debit card since June or July. They cancelled the card I have even though it still worked at some places. They have it listed as lost/stolen when I tried to tell them it was only the chip that was bad. They said it would take 6 to 10 working days to get my new one. I can send a damn snail mail letter across the country in less than 6 days. I have a feeling that I'll be changing banks very soon. I've been with this one for a long time and never had this much trouble.
Poor communication both online and by phone. Website lacks clarity. Hours at some locations until just noon? Go elsewhere.
Sitting here waiting know she has nothing to because I pulled up she was just sitting there 5 minutes now 15 minutes to do my transaction should have too 2 minutes