: For more than 6 of the last 11 months, I've left dozens of messages for Sam Ahmed; have sent Sam many faxes, and sent Sam several emails, have mailed Sam, and even written the company president (Hitham Mamdouh Ahmed) by US Certified Mail. No one has ever responded to any of these many, many contacts.
I want to begin by stating i have never in my life written an online review but the level of dishonesty expressed by this dealership has forced my hand on the matter. I have worked at a car dealership for most of my working career and i am accustomed to most sales tactics employed by salesman. This dealership has prices that seem to be fairly low but do not be deceived. the vehicle i was looking at had several open safety recalls, a previous accident that was not disclosed to me (i asked about it and was informed there were no accidents - found it in the carfax after), a major oil leak and needed brakes. When trading your vehicle in, be prepared to have your vehicle priced like it has a blown engine. They will offer you less than the "Fair" condition price on KBB and offer it like your getting a deal. the particular car i was looking at was priced like it was in perfect condition. VERY Dissatisfied customer. This is the exact sort of place that gives honest dealers a bad reputation.
The Better Business Bureau rates this business as a D- on a scale of A+ to F.It's because they are sketchy people who go out of their ways to hide issues with vehicles (paint covering rust spots, clearing service sensors) so that they can pawn them off on you. The prices may seem cheap; that's because they are selling you something that will cost thousands of dollars to fix once you uncover the issues that they WILLINGLY and INTENTIONALLY covered up. AVOID THESE SCAM ARTISTS AT ALL COSTS! Check other websites; you'll see reviews from other people who have also been scammed by them.
I am part of a nonprofit Alabama Rescue Relay, we transport 5,000 homeless dogs out of AL to rescues annually. Our current van had 315k miles and we desperately needed a replacement van. We found the perfect one here and Matt and Rick bent over backwards to get us in it, we had to fly in and they even picked up up at the airport. I cannot recommend them more, they are wonderful to deal with, made sure it was fully serviced, we did everything by Fed Ex, so we just hit the road when got there, they are fabulous! Picture is of Matt putting our logo on it!
I am part of a nonprofit Alabama Rescue Relay, we transport 5,000 homeless dogs out of AL to rescues every year. Our old van had 315k miles on it. We found the perfect replacement van here, called and Matt and Rick where AMAZING, bent over backwards to help us get it, even picked us up at the airport! This is kind of dealership that I wish everyone could be,...see pic of Matt putting our logo on!
I recently purchased a 2007 Audi A3 from here, my experience was great. The staff was friendly and helpful. I was surprised and impressed that the staff chose to honor the sticker price even though the price listed on the vehicle was an error and one thousand dollars cheaper than what they intended to sell it for. I would recommend this place to anyone shopping for a quality used vehicle.
Excellent service, bought a 2006 Toyota sienna. Needed a few cosmetic things fixed, which was no problem. Sam was very nice and even let us take the car to our mechanic to check it before we bought it. Would definitely recommend!
Very polite, knowledgable and helpful!
I just bought my first SUV. Our sales person was more than helpful-he even drove me home after test driving the car. It is a small delearship which makes you feel that you are well taken care of. My husband is in the market for a car and he will use Inline Auto Sales too.
Awesome Awesome .