Hurricane Harvey: Where to Give and How to Help »
In the wake of a disaster, communities outside the affected area want to know how to help. A variety of reputable organizations ha…
In the wake of a disaster, communities outside the affected area want to know how to help. A variety of reputable organizations ha…
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Perhaps they've had an entire staff overhaul since a lot of these older reviews were posted, but as someone who has been to many different medical offices, I am definitely happy with Riverbend.Their current administrative staff is some of the best that I have dealt with. I've been a patient there for about a year and they are one of the few offices that I've had to deal with that have staff who seem to actually care. Their PA's have obviously stayed late just to listen to their messages from the day instead of waiting until the next morning like usual. This has saved me from going without critical medications before and am I very thankful for how compassionately I have been treated. I really hate medical offices in general, but Riverbend has gone above and beyond to avoid all the usual frustration, rudeness, and lack of compassion I've come to associate with every other office.A large part of my love for this clinic is perhaps Dr.Glasner. I followed him here from his old clinic, meaning it's a 45 minute trip each way for me. It feels extremely difficult to find a doctor deserving of any respect these days, but Glasner is not only knowledgeable, he is actually respectful and shows a great deal of compassion towards his patients. I have had to go to far more medical professionals than anyone should ever have to suffer through, and almost all of them appeared to be in their profession simply for the money. They would try and run you through their diagnostic checklists as quickly as possible with no interest in anything you have to say in order to increase the number of paying customers they could see in a day. Glasner actually makes me feel like a patient. He is not only willing to sit an listen to my concerns, but to even do additional research on the issues plaguing me so he can provide better care.
Their front desk people are rude. The nurses are rude. The doctors are always behind and you wait 30-60 minutes at least before they come in. They want to charge you at least $20 for a referral which I have never heard of or had to do. They will charge you to transfer your electronic records to your new doctors office. My new doctor is right down the street and they charged me $42 for them to send my ELECTRONIC records because they printed them off and mailed them. Only got one bill from them before they sent it to collections. They are only out for money. So glad I am no longer going to such a terrible place. Wish I could give them a 0 out of 5.
I had almost the exact same experience as brendawilson.johnson.73 and with the same PA who gave me a medication that another provider later told me works better for lower respiratory problems when my problem was an upper respiratory infection. After getting continually worse over the next few days the second provider prescribed the correct medication. Joy does not listen to her patients and treats them as if they abuse medications. If she had listened and had compared my use of medication to the amount prescribed she would see that I have not refilled my prescription when it was not needed and if she would read a chart, maybe she could refrain from asking a patient who had a hysterectomy years ago, when their last period was at every appointment. I have had similar experiences with Dr. Barnett. I have been going to Riverbend for several years but I will not be going back. I'm looking for a practice that listens to their patients and treats them like adults.
My husband and I were both patients at Riverbend, but we've fired them. Over a 2-year period, we had numerous problems with them not returning calls and getting our records & billing confused. We only stayed because we liked our PA (Emily), but now she's leaving. So, we're taking our business elsewhere.
I went here to get a physical because I get one free a year with my insurance(preventative visit). During my visit, the doctor asked if I was having any other problems. I told her of one problem I was having. I didn't think that her asking that question would change it from a physical to a sick visit which I am going to have to pay almost $300.00 out of my pocket now. I told the lady at the front desk.when I booked the appointment that I just wanted a physical.No prescriptions were written, just normal blood work and screening. After pleading with them that there was a misunderstanding, they would not refile the claim to my insurance for the misunderstanding. They acted like they could care less about me having to pay out of my pocket. My experience with RiverBend was dealing with a very, very rude and unprofessional staff. Does anyone else find it wierd that RiverBend billed $390.00 for a so called sick visit???$$$
I went Friday and I know that everyone ate some of the best donuts ever. As I waited in the care room for about 45 minutes they had a donut party. They kept saying they were the best donut they had ever eaten. This was all going on right side the door. When the PA (Joy) came in she never said anything about me having to wait so long. I have have sinus problems about twice a year. She looked in my ears show the drainage in my throat and still would not give me anything for sinus. When Jennifer was there she would give me z pack and it was clear in a day or so. The last time I was there they had a different PA so I took the medicine she gave me but had to call back to get z pack before it cleared. I did let her know this. I went on Friday so I would not be sick over the weekend but guess what here I am sick. My head feels like it is going to explode. Oh way the way if I am not better by Monday I can call back. Why could she not just look back at my record and know I do not abuse meds. Will never go again. Oh by the way she is new to the office. I think she is 3rd or 4th different PA. Makes you wonder why no one is staying. By the way the person you see first has not personality at all. Looks and acts mad all the time. Never heard her say antyhing but name.
Physicians and surgeons help to keep people - from infants to the elderly - as healthy as possible. These individuals provide diagnoses and treatments for a wide variety of ailments, and preventative care and early detection for more serious illnesses. Whether you love or hate going to the doctor, the fact is your physician is there to listen to your health concerns, take preventative measures against diseases and advise you on your options for staying in tip-top shape.
In 2013, there were more than 1 million doctors of medicine in the U.S., over 854,000 of which were active. Additionally, in 2012, there were about 18,000 active general surgeons in the country. It's important to know which type of physician or surgeon you need, how to choose the best one, and account for other considerations in order to stay healthy.
Patients can choose from a wide variety of physicians depending on doctor specialty and what problems they are experiencing. Here are a few of the most common types of physicians that you may see in your lifetime:
Your GP is the doctor that you go to for regular checkups, vaccines and to identify health issues. GPs can treat many different illnesses and injuries, from the common cold to a broken arm. If your health requires a second opinion or expert care, the GP will refer you to a specialist who has the skills to focus in on the issue.
Heart attacks and heart disease are some of the most common afflictions seen across the country, making cardiologists important to your long-term health. These physicians specialize in studying and treating the heart and related diseases.
Other than a GP, the dentist is likely the most common physician you'll ever see. These professionals work with the human mouth, ensuring that your teeth and gum health are up to par. Patients typically go to the dentist twice a year.
Dermatologists are focused on skin-related issues and diseases, from skin cancers, to acute acne, eczema, psoriasis, and general cosmetic concerns like aging and scars. Most will also perform annual or semi-annual mole checks to screen for any signs of melanoma, the most serious form of skin cancer.
If you have a number of sinus infections or have had your tonsils taken out, you've likely seen an ENT specialist. ENTs handle ailments related to the ear, nose and throat, often related to taking out tonsils and treating hearing issues.
For many women, their gynecologist and obstetrician are the same person. These professionals work with the female reproductive system to focus on reproductive health, fertility issues, prenatal care, options for new and expectant mothers, neonatal care and childbirth. OB/GYNs can also help in the early detection of breast or cervical cancer.
There are obviously a number of physicians that you can choose from, but how do you know if they're the best choice for you? Here are a few considerations to help you pick a physician:
Look at Your Insurance
Before you get down to the details, you need to verify which doctors are covered by your insurance and whether they are in or out of your carrier's network. Rates may be cheaper if the doc is in network – a doctor can be covered by your insurance but not necessarily in network. Out of network is typically more expensive. Doctors often add and drop plans, so it's important to ensure that your options are compatible with your insurance plan. Doing your homework will help you avoid unexpected expenses.
Check for Board Certification
Your physician should be certified through the American Board of Medical Specialties. Doctors must earn a medical degree from a qualified school, complete three to seven years of residency training, be licensed by a state medical board and pass one or more ABMS exams to be certified.
Examine the Reviews
Reviews of a doctor can reveal a lot about what your experience may be like. People may grade on staff friendliness, availability and effectiveness of treatment. Looking at these evaluations and getting recommendations from family and friends can direct you toward a physician for your needs.
Surgeons can literally hold your life in their hands, and it's important to find the best one that can put you at ease and treat you effectively
You need to feel comfortable with your surgeon. It's important to communicate your concerns and that your surgeon can respond adequately. Surgeons should be willing to go over the details of your procedure and answer any questions that you may have. They must take the time to discuss and address your worries.
If you're going in for surgery, you want someone that knows what they're doing and has a high success rate. Ask how often the surgeon performs this surgery and try to find one that regularly does it. This will give you peace of mind that you're in capable hands.
Your decision on a physician or surgeon can be majorly affected by the insurance plan you have. You may have insurance through employment, your spouse, your parents if you're under 26, or the marketplace if the previous options don't apply to you. It's important to understand how your insurance works to have the full picture of what you'll need to pay for.
Your insurance will have a deductible, which is the amount that you're responsible to pay for covered medical expenses. Some plans have coinsurances, where you must pay a certain percentage of the bill, and insurance will cover the rest. Co-pays state a flat rate for certain services, like paying $20 when you visit your GP or a $100 co-pay for an emergency room visit. Once you reach your out-of-pocket maximum, which will differ if you're an individual or within a family plan, your insurance may pay for 100 percent of covered medical expenses for the rest of the plan year.
If you plan to go to the doctor, need medication or have been recommended for surgery, call your insurance provider or go online to see what your plan covers. You can choose the best doctor for your needs, understand your options and prevent yourself from being blindsided by medical expenses.
Most doctors require a phone call for an appointment, although some may provide online scheduling as well. Be sure to have your insurance card with you when you set an appointment, and to bring it with you to the actual appointment. They need the ID numbers to verify your coverage, and will usually make a copy of the card for their files so you don't have to show it again unless your insurance changes.
When you call, let them know if you're a new patient, as this will require you to complete some paperwork for your first visit. Tell them the reason for your visit, such as your symptoms if you're feeling sick. It's also important to inform them if you have Medicaid and to find out if you need to bring anything to the visit, like current medications or medical records.
From here, the receptionist will likely ask what dates and times work best for you. During your call, it's important to be honest about your symptoms and the reason for your visit. This information will help the doctor treat you and give him or her an idea of what to expect. Your appointment may progress faster as a result, and the doctor can come prepared with a list of options to better care for you.
Doctors see a number of patients in a day, sometimes in 15-minute increments in areas where the physicians are in high demand. This can leave little time for doctors to perform thorough examinations, and they can end up missing certain problem indicators. While some problems, like a cold or flu, can be diagnosed in this time, more complex ailments require attention, which takes up time. Reviews can illuminate which doctors actively spend the necessary time with their patients and which ones are pressed against the clock to meet demand.
Surgery has some more dire risks attached to it, so be sure to talk to your surgeon about the potential issues that can come up as a result of your procedure. If a patient has a reaction to anesthesia, it can cause very serious complications, but this is an uncommon occurrence. Blood clots can be a significant problem after surgery, often caused by inactivity during recovery. Infections, numbness, scarring, swelling and death are all possible, but the likelihood of these issues will vary depending on the type of surgery you're undergoing. Talk to your doctor about your concerns and your risk potential.
Surgery affects people in different ways, but as you begin to emerge from anesthesia, you'll want to alert your nurse to any issues you may have. The nurse will tell you how the procedure went, what effect it will have on your condition, what to expect when you get home and how long it will take to get back to normal. If you start feeling pain, the nurse may give you medication to stop it from getting worse. When possible, it's also advised to move around to avoid blood clots from developing in your legs. This can be as simple as occasionally flexing your knee or rotating your foot.
Some surgeries are outpatient procedures, where people are released the same day. For major surgeries, patients may stay at the hospital for a few days to be monitored and address any concerns before being sent home. Discuss with your surgeon the projected length of the hospital stay and what you need to bring.
Your recovery time and follow-up expectations will vary depending on your procedure. For example, you can be expected to be on your feet within a few days of having your wisdom teeth taken out, but it may be weeks before you have fully recovered from a broken foot or heart-valve surgery. Your surgeon will give you a list of things that you'll need to do during this time, including what medications to take and when you'll be able to get back to work and other activities.
Every surgery will have a follow-up call or appointment to discuss your recovery and allow you to ask any questions about unusual symptoms or changes in your overall health. If you have a major operation, like heart surgery, it's important to make regular checkups with your doctor or a specialist to ensure that everything is normal. Visiting a doctor will help deter infection and verify that everything is healing as expected. These appointments will give you peace of mind about your state of health and ensure that any issues are caught early on.