We were told our floors could be stained any color.Incorrect. They could only be a color similar based on the kind of wood we have.We loved the color prior to the poly.Once added it had a sheen & was not what we had approved.In order to fix the they had to sand & restain completely.This came at a cost to US. After living in the space for a month we had some issues.There is poly coat pealing, boards rising & 1 falling & the area where boards were added are no longer fitting snug.The fix is mediocre at best.See pics.It also blew our minds when they accused us of causing the floor boards to drop saying we used water to clean the floors & in turn rusted the nails.My husband observed the ripping up of the boards for the fix & noticed they had never laid any sub flooring in that spot.On top of it, when the job was finished I was called to be told my invoice was ready.Upon ?ing chg Gail got on the phone & said she would eat the $300 for the job because they can't prove whose fault it was.
901 E Broad StFuquay Varina, NC 27526
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