What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Had an wonderful experience today purchasing my first car. Jose was patient, kind, and extremely respectful of my needs and wants for this big purchase. He took his time and made sure we were comfortable and he was always doing what he could to make a good experience for all. I would definitely reccomend jose and all the employees at boss toy inc and would be happy to come back for my future vehicles. Thank you!
Acabo de comprar mi auto en boss toy inc estoy facinado con mi auto nuevo esta limpio a buen precio un solo dueño difinitivamente los recomiendo tienen buenos carros y muy buenos precios
Great service great people, they work hard to get u what tanks for you help Jose great seller 👍👍👍👍👍👍
Made an apt. for free oil change. Had a free oil change coupon. End result, charged me $ 8.25 for service. When i asked Bert, why he charged me ? He stated, thats the way it is now. Ok. Now driving home, noticed hood was rattling. The mechanic who did service, did not close hood all the way. Yes, there is front end damage to my car. However, mechanic should have been more observant and made sure hood was secure. Or let someone know that hood wasnt latched properly.
Recently I changed all 4 tires on my car and I was recommended by America Tire shop (in Fullerton, CA on the corner of Euclid and Orangethorpe) to do an alignment on my car at a shop called ONE WAY AUTO REPAIR. I drove to the shop and specifically mentioned that I had replaced the front shocks and will need to do the rear also. I asked if I should wait to do the rear also and then come back. They offered to replace my shocks for $320 but I told them that I had already ordered them and if I could return them, I would come back. I was told that it would be OK and there is no need to wait. They charged me $168.52 for the alignment while on the phone they said it was only $60.00. I agreed to pay as long as they were going to redo it for free so I do not have to pay twice which they agreed and said that it would be done with no more money out of my pocket. Less then 3 weeks later I returned with new shocks on rear and to my surprise they refused to do it for free unless I pay them again. I argued that this was not what we agreed on and they still refused to honor their agreement. I told the office that this was cheating and they were being dishonest, but they did not seem to care. I went to American Tire shop and spoke with the manager and told him the story as well as emailed a letter for corporate and requested not to advertise for this shop. I am writing this because I believe that this shop is very dishonest and is cheating people. I will tell all friends and families that use this shop. Customer satisfaction should always come first, especially if customer is right and a disservice has been done. Cheating and dishonesty can only take on so far.
Excellent customer service experience. Nice inventory to choose from and very courteous and helpful. Tnks boss toy your the best 👍👍
Excelente servicio me lleve el carro que quería a muy buen precio se los recomiendo
We had a wonderful experience buying our car here. The staff was incredibly helpful and friendly
I should have seen the signs but I was in a hurry to get another car. They didn't detail the car, let me drive off with an empty tank. Couple weeks later the car starts to idle rough. I replaced a couple sensors but problem persists. So I call to see what they can do & since it was over a month by then they only offered to give a 30% discount on the parts for repair. Sucks because I purchased the car so I can park my suv because it needs alot work. I was rear ended a few weeks ago so my brand new VW is in the shop, my suv needs work & now the CHRYSLER CROSSFIRE I bought less than 2 months ago won't even start at all. I had to miss a day of work because it stalled out 10x on my way then just pooped completely right around the corner frm work. I drive 14mile round trip to work & my wife drive about 50 a couple days a week. As a commercial truck driver I drive like a snail my wife drives the same so there's no way this car should have new issues this soon after purchase. I believe the guys at Car Castle knew somethng was up but failed to let me know maybe reset the check engine light but anyway this put me in a messed up situation & after all the promises of how the dealership sales quality vehicles no issues I'm very disappointed and angry with their dishonesty. Now I'm stuck with a lemon.
Herb's Volvo RIP ME OFF!!! VERY DISHONEST!!! i took my car there around Feb 2014 because it was not starting. Herb's did a diagnostic and said it was a RPM sensor was bad and need to be replaced. i agreed to have the work done... just recently my car did not start again!!!! same issues and symptoms. i took it to another volvo repair shop that it was close to where the car stop starting. the new shop found out the inside the fuse box, the fuel pump relay was piggy back with two prongs attached a resistor. i was told this was a very dangerous and over time the resistor would not work because of engine heat. the new shop replaced with a correct relay and the car runs like a champ. i immediately call Herb's volvo and told the owner (Judy) about the situation. Herb's never respond back. file a complaint with automotive bureau of repairs. DO NOT EVER TAKE YOUR CAR HERE!!!! I DO NOT RECOMMENDED!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.