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(469) 828-6890Visit WebsiteMap & Directions2930 Preston RdFrisco, TX 75034Write a Review

More Info

We treat our pets as if they were our own children, and sometimes better!

Brands
Canidae, Health Extension, Natural Balance, Nutro, Taste of the Wild
Payment method
debit, check, cash, discover, amex, visa, financing available, mastercard
Location
Frisco, Plano, Little Elm, Mckinney, The Colony, Allen
Amenities
Puppy Package Available: Free Spay/Neuter, Lifetime In Store Training, Microchipped, 1 Year Hereditary & Congenital Warranty, 20+ Pounds of Puppy Food Including Food Buffet, Lifetime Replacement Program Enrollment, 14-Day Viral Warranty, Lifetime Amber Alert Recovery System, and more!
Languages
English, Spanish
Accreditation

Pet Industry Joint Advisory Counsel

Associations
Pet Industry Joint Advisory Counsel
Categories
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Reviews

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KW
Katherine W.

05/22/2017

Overall

Bought a $9,000 dog. Attempted to return everything two hours later. I was told I'd be charged with cruilty and abandonment. This was one of the worst experiences of my entire life.

latoyaa924
Edited: 02/23/2017
Overall

Great service. You all were amazing! Very helpful staff that went above and beyond to help me. It makes me want to keep coming back. Thank you Petland!

sdennis639
Edited: 02/23/2017
Overall

Everyone was awesome! The customer service was outstanding. I will definitely be back in. Thank you all so much for everything.

elizabethh162
Edited: 02/08/2017
Overall

Excellent customer service. I left feeling prepared and knowing who to call if we have any questions. Thank you.

chloee73
Edited: 02/08/2017
Overall

Jon was a great help and very informative to this first time dog owner! :)

MC
Meagan C.

12/24/2016

Overall

Thank you Petland Frisco for our time we got to spend with our sweet Charlie. This Christmas Eve instead of showing our little boy his new golden retriever puppy we found out he had passed overnight at Parker Animal and Bird Hospital in Plano. We purchased Charlie Saturday, December 18th on Tuesday, December 20th he was admitted into the hospital for PARVO, GIARDIA & a BACTERIAL INFECTION. I called your store the night he became lethargic and your advice was "force feed him". When I decided to go see someone in person your manager told me "He's a big guy he will make it." Not one person has called and checked on this situation and even better not a single person showed any empathy for our family. If you bought a dog recently from here I suggest you take them to the vet to be checked since he was so contagious. They guarantee that they are healthy but when I told them about Charlie they didn't seem concerned about it at all. They just want your money and do not care about your heart ache.

RD
Richard D.

08/25/2014

Overall

Maria is terrific! Very knowledgeable and very kind. Thanks for em phasing on everything I needed. amazing!!

SL
Samuel L.

08/05/2014

Overall

Maria was the best! She was so helpful and answered all my questions and concerns I have had. Thank you Petland and especially Maria.

RT
Robert T.

07/25/2014

Overall

The staff at Petland Frisco is very friendly and informative. One of them was super helpful and awesome. She was accommodated to all my questions.

RN
Ryan N.

07/21/2014

Overall

Lauren was the best! Such a help every visit I came. Very attentive, informative, 100 % knowledgeable Lauren is great!! We had a great time.

LE
Lonnie E.

07/11/2014

Overall

Lauren was awesome and extremely helpful. We are very excited about our new baby! I am so excited to take him home.

SN
Susan N.

07/04/2014

Overall

Very helpful, great customer service! Aaron is amazing to work with. I will be referring others here.

PK
Patrick K.

06/24/2014

Overall

The lady who served us was so nice and answered all of our questions kindly. Thank you so much for the services.

elizabeth66985

06/11/2014

Overall

Very great customer service! Extremely friendly, nice and helpful staff. They are very experienced with their puppies. They helped a lot. Thanks.

AM
Adam M.

06/02/2014

Overall

I love this store. Love my puppy that I got here. He is happy, healthy, entergetic and smart. He loves the dog park. I get so many compliments on him. I will recommend Petland to anyone! This place is great if you want a puppy! :)

Details

Phone: (469) 828-6890

Address: 2930 Preston Rd, Frisco, TX 75034

Website: www.www.petlandfrisco.com/

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