Medical City Frisco

I took my husband here for pain in his left side. My husband believed he had a kidney stone since he has had them before. Long story short after being treated as if he were a drug addict looking for pain drugs,no IV for fluids,no blanket,and rude nurses and a doctor who didn't seem to want to help us,we left. HORRIBLE service and manners!

You do not want to do any business with this Hospital as a patient or a doctor. They told me that they took my insurance and they really didn't. They filed out- of- network and charged me $19,000.00 for injections on my back and that didn't even include my doctors bills which where over $3,000.00. I have had this same procedure at Baylor and they charged 3,000.00 for the same service. A $16,000.00 difference. I called and complained but no help, I will send more complaints to every agency that I can. Patients should be told that they are out of network and that they charge 5 times more than any other hospital.

This hospital looks new and flashy, and their bills are just as flashy. For a medical procedure that was similar to the ones I had in the past in other hospitals, they charged 3-4 TIMES MORE!!! From lab work to use of surgery room and recovery room, to staff... everything came at unbelievably high prices. General anesthesia, *just the medicine by itself*, was $7,000!!! I had to pay two doctors for anesthesia as well and each bill was over $1,000. Use of the recovery room costed thousands as well. You do the math. For a procedure that lasted 1.5 hours, the total bill from the hospital was over $32,000. I really don't care if there's fountains or granite countertops in the hospital, and I'M NOT SUPPOSED TO PAY FOR THOSE STUFF!



When I called them and asked why their bills were 3-4 times more expensive than other reputable hospitals', they were arrogant and rude, and simply said "we're new and better". I will NEVER go back again for any medical needs.