Coffee N Cream ruined my wedding cake. I didn’t expect amazing, I didn’t expect to be blown away, I just expected to get a cake that I could enjoy for my wedding. What I tasted at the cake tasting and what I received for my wedding cake were not the same. The cake I received was dry, tasteless, and had a bad after taste. As a concerned and upset customer I returned the cake the same day but was told that they couldn’t do anything for me. When I spoke with the owner John I was met with the same resistance. This company doesn’t care about customers. They only care about taking your money and denying you any compensation. I tried to contact the other owner Mary but she seems to be avoiding my calls and emails. We weren’t asking for a full refund, only asking for a small replacement cake. Something we could enjoy and replace the empty memories we have from our wedding. We were told they wouldn’t do anything for us and that we received the cake that we ordered. Robots and factory workers, that’s who we were dealing with and we didn’t even know it. I was hoping for someone to understand our concern and to understand how important our day was to us but we instead were thought of as annoying. Please avoid letting these people ruin your special day, get your cake some other place.