Urgent Care in Fresno, CA

Horrible, they had me waiting forever until I finally walked up front and they told me they forgot I was even back there

I just so happened to hurt myself at work and had to go to concentra! Never did I think such a painful experience could turn out so well. The staff went above and beyond to help me get threw the process. The front desk team was on there business something serious!!!! they made me feel like they were really on my side with the heart felt compassion for my situation.. Ever step of the process was amazing. The professional level was off the meter. Hands down I had the best nurse in the world. She was a beautiful Angel send just to help me out lol. Thank you to the whole staff and management for such a good experience. I would like to go out of my way to give a special thanks to my amazing nurse M.C. she was the bomb lolThank You Matthew R Cromer

I went in because I'm sick. I was the second walk in patient who had signed in. They had two people with appointments who rescheduled. After waiting for 10 minutes, I was told they refused see me because they didn't have time to see me. The staff, even the office manager, were rude and dismissive. They don't care about how people feel, they just don't want to help people get better. One star is too generous for this so called doctor's office.

I went in with a hand injury and Dr. Klug and the nurse stitched me up and took very good care of me. His whole staff was professional and caring. I would definitely go back to this urgent care in the future.

I was in and out quick. Very clean. I highly recommend this clinic! The staff was welcoming. Tell a friend.

Bad experience. Doctor never examined my daughter. Suggested pain Tylenol when her elbow was actually dislocated. We popped her elbow back into place at home after due to her severe pain. Wrong diagnosis by them and now appealing the $300 charge.

The staff here was very friendly, professional, and very helpful. They don't overwhelm you with paperwork on your first visit. The doctor saw me quickly and worked with me to find the best solution for the medical problem I had on that visit.

Went in for a physical today (4/1/16) solely for my new job. I was a walk-in (the only one of the day) and was 1 of 4 people in the lobby by 8am. Initially, I was denied services, but minutes later, "the Dr." decided to "see me," (Which made no sense after my visit because the "Dr." didn't do anything to/with me, let alone talk to me). It was a bunch of scrub-wearing employees who spent every second (literally) chit-chatting with one another who performed all the tests. Instructions for me (as a client/patient) were very minimal, most of them uttered in a lowly manner, and not directed towards me (with their backs to me) at times as they jumped right into their conversations. What offended me the most was the fact that the Nurse Practitioner had the audacity to tell me to "give birth..." and "get rid of this (my gut)," then mildly slapped my stomach with a backhand after having me follow several commands. He was very rude. By the way, I'm a 31 year old man and the NP wasn't joking.

Dr. Vu has always been very attentive I have been suffering from stomach pains for months she has done everything she can to keep me comfortable and explore every option to help get to the bottom of it... I am very grateful for her care and concern I would not go anyplace else you know she cares.....

I went to Willow Urgent Care to be seen for a possible UTI. I was told by a nurse practitioner that I did not have a UTI but that my symptoms were being caused by "out of control diabetes". (I was formerly pre-diabetic, but have had blood sugar levels in the normal range for over a year.) After being examined elsewhere, it turned out that I DID have a UTI, along with a normal blood sugar level. Be cautious about using this facility.