TO BE CONTINUED ON A CALL BACK...still needs improvement on customer service............................
Serving the Fresno Area.
From Business: For over 30 years our goal has been to make getting to and from your destination a safe and fun experience. With over 40 vehicles and passenger seating that can a…
Worst Company Ever. Filing a complaint with the District Attorneys office. The He-Secretary was a bully and very disrespectful and hinted if I paid more I could have gotten it faster when I already paid $425.00 to go from Fresno to Mariposa. My order has been sitting there since June 1 and today is June 9 and he said he might get to it tomorrow if not next week. I'm not paying him more.
By far one of the worst companies I've had to deal with in awhile. Like the previous reviewer stated, they hoard your package, and WILL not give you any info. DHE handed the package off to white bear to deliver about 2 HOURS away.. After a week and a half my customer still hadn't recieved their package, DHE finally just put me in contact with white bear directly. I got to speak with the lovely (Sarcasm) Sharon... After she ignored every single email I sent her, I called and she yelled at me and said "We'll get to it when we get to it," regarding the delivery date on the package... I ended up having to hire a new trucking company to pick it up from their facility and deliver to the customer.. Which mind you, the new company did in one day... Would never ever recommend this company to anyone. After reading other reviews from other people, it amazes me these people are still in buisness, their customer service is garbage.
Steer clear of this carrier! Don't let the good reviews sway you. This carrier has to be the worst company in Fresno County. If anyone got their deliveries on time consider yourself lucky. They will hold your stuff for days to weeks with not as much as a phone call. I have had to hire another trucking company to pick up my stuff and deliver it to me. Their customer service is so unprofessional and extremely rude. From the receptionist, the drivers and the owner. The owner has a temper if you call him out on his terrible business practices.They don't care about their customers what so ever! I feel sorry for you if you use this company. They don't deserve 1 star.
All of the bad reviews thus far are undeniably accurate. White Bear Transportation has proven itself worthless once again. Both office staff and drivers are incompetent and utterly rude. Never use this company!
This company does not deliver if the weather is bad. When you call they can be rude.Very poor customer service. Twice I have had to drive to their warehouse to pick up my items because they had held them for over a week. Do not use this company.
I run a merchandise company out of Stockton, Ca. I have constant shipments going into Yosemite Nat'l Park at least 3-4 times a week. I was using the large common carriers before 2011 when I found out about White Bear. They have expanded my business due to their great service. Highly Recommended, classy Carrier
I live in Bass Lake, CA and purchased a kayak to be delivered. I received a call the day before they delivered it and was given an precise ETA. Driver was very friendly and helped me put it in my backyard. Very professional company. 5 stars.
Absolutely terrible service, will NEVER have them ship again. I ordered a gym that was delivered by Best Overnite Express and then Interlined with this company; I actually live 35 miles from their distribution center, and it has been with them for 9 days now, with no changes in shipping status. At this time, I'm just hoping it will be delivered, and not lost somewhere!