EXCELLENT SERVICE GREAT COOKS AND CLEAN ENVIRONMENT LUNCH SPECIAL IS DELICIOUS AND PLENTY OF FOOD FOR THE PRICE HIGHLY RECOMMEND THIS ESTABLISHMENT
585 W Nees Ave Ste 123Fresno, CA 93711
From Business: Samurai Sam's Teriyaki Grill Menu offers fresh, flavorful and deliciously healthy Japanese cuisine. From grilled egg rolls and wok-stirred veggies, to our famous …
This place is filthy dirty. The salad that I got had a lady bug in it and the lettuce was wilted. They didn't apologize for the lady bug and just asked if we wanted another salad. We asked to speak to a manager and she said next time, when you order don't get the salad and handed us a $10 gift certificate. We will definitely NOT be going back.
Best restaurant in the central valley! The cooks are amazing and always create a fun show. I come here for ever event I am celebrating.
Love this place haven't had 1 thing that wasn't great. Love that they have celery and carrots for patrons to snack on while waiting for their order. Generally very quick but there are times they aren't. But call ahead it's much easier.
I don't think I've ever written a comment about a restaurant and while I can't complain about the atmosphere or the service, I was disappointed with the teppanyaki. I am not terribly picky but the food was just plain bland. Simply adding more salt and onion powder to the rice and vegetables would have made a huge difference... and to make everything even better , adding bits of real bacon to the rice would be a nice touch . That's all it really would've taken. It didn't help that when the chef, who was very nice, first came out he knocked his bowl of eggs on the floor and they broke. His spatula also fell on the floor which he proceeded to wipe off with a towel and then use to cook our food. While I personally didn't care that much about it, that's how not picky I am, if that were my restaurant I would've chewed the guy out and at the very least sent him home for the day. I regularly read restaurant reviews and it seems like most of the people who give bad reviews have either poor taste or simply would not be happy anywhere… I think I'm pretty easy to please and have a somewhat wide range of taste in food. I like it all pretty much .I can enjoy a four dollar lunch plate at a hole-in-the-wall just as much as a gourmet dinner that I can't afford. Of the Teppanyaki places I know of in town, the food at this place was by far the most bland and least interesting. In fact it's the only one with bland food. Forget about the chef dropping the spatula on the floor and wiping it off then using it in front of us. I really wanted to like this place.3/24/2017 was there around noon
Reserved a party. Wouldn't seat us until we had 15 people. About 3 minutes later the next 2 people showed and they tried to tell us to wait 45 more minutes. This place is an absolute joke
Great food!I would highly recommend the spicy chicken! It's really good!Can't get enough of this place!
Great service! Would recommended coming here. Very fast and very friendly, if you're in the area please come in, you won't be dissapointed!
This is a cool place to go to. I just love it in here because they have a big room for VIP’s and a large group of people. They also have great fresh stews!
We reserved a table for 17 at 7:30PM. The employee in the front refused to seat us until 15 people were there, when 15 of us finally got there about 7:45PM so at we asked if we could be seated. They told us our table wasn’t ready and we couldn’t sit down until 8:00PM. We were trying to have a surprise birthday dinner so the last 2 people were supposed to be late on purpose. We finally get seated and it takes our waitresses 20 minutes to come ask us what we’d like for drinks and about 10 more minutes later we were asked for our dinner requests. Another 15 minutes go by and the cooks finally come out to cook our food; the portions were SO small it was ridiculous. This place was the most expensive teppanyaki restaurant I have been to and had the smallest portion sizes ever. The waitresses got 2 tabs mixed up and put on my tab that my mother ordered chicken and scallops so we asked for the tab to be updated correctly because my mother did not order scallops. The waiter, whose name was Pie, came back and told my mother that she was not going to be able to take the scallops off because the cook confirmed that he gave her scallops. So we asked for the cook to come back so he could see my mother and confirm that she in fact did not get scallops or we wanted to speak to a supervisor. Both the cook and the supervisor refused to come over and talk to us, 20 more minutes go by and they finally come back with the scallops taken off. The employee told us how the manager was refusing to take the scallops off that is what took her so long. We asked for the manager to come out again and the employee refused to get the manager and said if we spoke to the manager she would get into trouble. I asked for a corporate number to call and my request was yet again denied. On top of the HORRID services we received, we were given an automatic 20% gratuity which was 100% not deserved. I will never go back and when asked if I would recommend this restaurant to a friend, my rating would be a -10 out of 0 to 10. Disgusting service, they need to be trained on how to properly treat their customers.