This is a predominately white bridal shop and probably one of the worst ever! I am extremely shock there is good reviews. For those many brides that had a great experience, good for them. Unfortunately some of us had to dealt with the horrendous customer service. Don't bother showing up early or on time for your appointment because frankly they don't give a rat's butt about that. I arrived early for my appointment was told on spot that since they were 'booked' throughout the day, I can only try on 6 dresses at most. 6! Who the heck says that to a customer who's shopping for her bridal gown!? After not even 5 min of allowing me to 'look' around for dresses, the consultant rushed me into the fitting room. Only reason why I went was because I wanted as much time to try on dresses as I can. My entourage had to share the same area as a group of white ladies, which I didn't mind. Their bride was already trying on dresses. It did got kind of annoying because we had to wait for the other bride to finish before one of us can step up on the pedestal, which made it time consuming. Around 45 min into the appointment the consultant goes, ok let's try on your favorites one last time because the next appointments are here already. (Her way of saying, let's wrap this up and get you out). I felt rushed, disrespected and embarrassed. My entourage kept asking me why is my appointment so short, why I couldn't try on more dresses. I just couldn't respond, especially since I bragged about this place. Only to find it a complete hell hole.What I fail to understand is why the other bride whom started trying dresses on before me, was not rushed out like I was. Why didn't she had a limit amount of dresses to try on. Why was her consultant more interactive and pleasant?That bride must has tried on at least 15 dresses, and was still trying on dresses after I left.
El mejor fotografo de Fresno!! El Sr. Javier sabe sacar las mejores sonrisas sin duda !! Nunca le abian tomado tan buenas fotos a mi familia! Mil gr…
Despite of all of the negative reviews for this location I had a wonderful experience here while searching for the gown of my dreams! The staff was friendly and my stylist Cristina was amazing ❤ She asked all the right questions and was full of the expertise required to help me find the One. And that I did. The manager was also very friendly as well as attentive. Thank you Cristina and David's Bridal for making that special day for me a memorable one!
Hola Sr Esther estoy muy agradecida por su excelente trabajo con mi vestido y todo mi paquete para mi boda muchas gracias y que dios la siga bendiciendo con esas hermosas ideas.
Had a great experience here. Made my appointment and had Halle's undivided attention for the whole hour and a half. We even went over time and she had another appointment and never rushed me at all. I knew the exact dress I wanted and she ordered me a brand new one with rushed shipping. It only took about 4 weeks. Props to davids bridal for being a one stop shop.
Not sure why people traveled for measurements or why they thought they received bad service, I believe sometimes it's the person not the business. I received exceptional service, I had to get measured twice due to weight loss and everything fit perfectly. All was on time and turned out awesome. I'd refer this business to anyone that doesn't want to pay the outrageous prices they charge at other bridal shops. You can order from catalog or pick in store. Couldn't ask for a better experience. Formal wear for high school dances is also available.
Had a wonderful time with DJ bash in my girls backyard party.He was on time,played request on the spot.He had the best price,just right fir a Sunday evening.Highly recomend him to friends and family.Will use him again.Thanks Anthony.
Esther and her daughter are absolutely fantastic! I purchased a dress online through Dillard's that was absolutely gorgeous but too long for my daughter's beach wedding. So, luckily I found Esther. When I showed up at her establishment I gave her my idea of what I wanted. She kindly gave me her recommendation and why what I wanted would not work. So, I went with her recommendation and she was absolutely correct. She was very reasonable, professional and quick. I will definitely go back to her and I have recommended her to family and friends.
I love Elegant Bride! my friend introduced me to them some years ago and when it came time for my wedding, I knew exactly where to go. I went with a clear mind and left the picking up to them. the mother/ daughter team they have is amazing, they always make me feel like family, which is why I recommend them to all my friends when they get engaged. if you want honesty in how you look in a dress or what style suits your body best; they are who you want to go to. I prefer for people to be brutally honest on how I look in a particular dress than them being more concerned about making money off of me and just agreeing with every dress I try on. great wedding dress experience, give them a chance and you will not regret it.
Worst customer service, very rude...of course this is all after you have ordered your dresses. They constantly change dress arrival dates & claim to call to let you know they're in & don't, then charge storage fees. Dresses arrived & all of them were way to big.alterations were just as expensive as the dress.the dresses were altered so much they didn't even look like the originals. They shoes I purchased from them were uncomfortable & left my feet with scars
All 5 star reviews are fake