In mybook® Car Collection (edit)

Added to your car collection.
Removed from mybook!

We took this business out of your car collection.

Francis Collision Center

Map & Directions
(59 Reviews)

2420 E Mckinley Ave, Fresno, CA 93703

(559) 485-1413

OPEN NOW
Today: 7:45 am - 5:15 pm
38
YEARS
IN BUSINESS
Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

General Info
In business for over 25 years, Francis Collision Centre is in the business of auto repairs. Located in Fresno, Calif., the company specializes in collision repair, glass replacement, car stereo replacement, theft/vandal department and complete detailing, to name a few. It offers services, such as computerized estimating, digital imaging, air conditioning service, courtesy pick-up/delivery, value appraisal for collector cars and many more. Francis Collision Centre is an affiliate of Nationwide Insurance, Royal/Sun Insurance, Grange Insurance, California Insurance Group, Allstate Insurance and National Alliance among others.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (559) 485-3920

Phone: (559) 485-3307

Primary Phone: (559) 485-3307

Fax: (559) 485-3920

Fax: (559) 485-1413

Payment method
all major credit cards, amex, visa, discover, mastercard
Neighborhood
Fresno High-Roeding
AKA

Francis Collision Ctr

Francis Collision Centre

Other Emails

Categories
Automobile Body Repairing & Painting, Auto Repair & Service, Windshield Repair, Towing, Wheel Alignment-Frame & Axle Servicing-Automotive, Automobile Air Conditioning Equipment-Service & Repair, Automobile Detailing

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Carole M.
Edited: 12/30/2018
Overall
Expertise
Professionalism
Promptness

My first time using Francis Collision was a year ago. They repaired my front bumper and light area. A Snap had came undone several months ago and since it was warrantied for a lifetime they took care of it while repairing the new damages to the back bumper. My car looks brand new and I would expect nothing less!
The best part of working with FCC aside from their quality workmanship is the ease and speed.
I called Geico, they made an appointment. They offered me a rental car which my policy covers and I was in and out in 15 minutes and I had a SUV for the weekend!

I Love FCC the Ladies in the office and my new Tshirt. Thx you FCC

Overall
Expertise
Professionalism
Promptness

Hace unas semanas una persona chocó mi carro y fui a Francis collision center a arreglarlo. Afortunadamente todo el staff fue muy amable tuve ayuda en español y todos fueron muy amables. Además me dieron una camiseta 😀

Debra E.

11/08/2018

Overall
Professionalism
Promptness

Great service. The guys did a great job fixing my vehicle. I would use again. I have had no issues with my car since getting it repaired.

Anamaria L.

09/27/2018

Overall
Expertise
Professionalism
Promptness

I recommend this place because they did a amazing job on my car and in such a timely manner. I took my car in on Monday and it was done by Wednesday. They also kept me up to speed on what was going on and made sure to answer any questions I had. I had to get a rental and they did all the work for me. I felt stress free and care out smiling cause I was taken care of and the car looks like nothing even happened to it. I’ve already been telling everyone about this place cause I definitely recommend it to anyone.

Kt G.

09/18/2018

Overall
Promptness

Hello, was told my Van would take 2 to 3 days. Less than 24 hours later it was ready. Wow it looks amazing. Plus they even vacuumed it. Would recommend to anyone and everyone to go here...

Review Image
Maddy V.

09/12/2018

Overall
Expertise
Professionalism
Promptness

Great experience! the staff is so nice and the place is clean. They fixed my car super fast and problem free. Answered all my questions too. They called me every step of the way to let me know how everything was going. Highly recommend.

Alexys R.

08/20/2018

Overall
Expertise
Professionalism
Promptness

Amazing service as soon as you walk in the door. Our repair was done quick and very well. By car looks like nothing ever happened to it. I really like that they have the car rental center there as well. I don’t have to be going anywhere else for a rental.

Fortino A.

07/27/2018

Overall
Expertise
Professionalism
Promptness

Great customer service and work! Easy to work with team and the best quality they have is their ability to communicate with customer clearly and in a timely manner. Very satisfied with their body work on my new highlander. They definitely seem to put the customer first!

Emily M.

07/24/2018

Overall
Expertise
Professionalism
Promptness

Great experience. Very pleased with service and staff. Highly recommend them. They're willingness to look out for their customers is so nice.

Harley G.

07/10/2018

Overall

They were very timely in the repair of my car and easy to work with! I was updated pretty much everyday on the status and they were so helpful to the point where when I came to get my personal belongings out, one of their associates carried a very heavy car battery out of the back of my car for me. The only problem I have now is thy did such a good job the front end of my car looks better than the back lol.

Review Image
Cynthia M.

06/03/2018

Overall

Francis Collision Center is a great place to take your car to get fixed. They have excellent customer service and they are really great and nice people. I had an accident where I got
Hit my insurance recommend them to me I took my car their they would email me and call me with updates regarding my car & how long the process was gonna be & once I picked up my car they explained everything to me

Marie E.

05/31/2018

Overall
Expertise
Professionalism
Promptness

I have never seen a collision repair facility like Francis Collision Centre. Almost everyday they kept me updated on the status of my car. Every time the person called I was will inform and they are extremely nice. The staff at the facility are all extremely kind and very professional. This place is just AMAZING there is no other words to describe it. When I went to pick up my car Mario made sure I was completely satisfy with my car before I left their parking lot. Excellent People, Excellent Service, and Excellent Experience. I will for sure return to Francis Collision Centre in the future for any body works.

Veronica S.

05/16/2018

Overall

Staff were professional, friendly, and very helpful. Service was quick, didn't have to wait very long with our appointment, very pleased with the overall experience. Would recommend this to anyone needing this type of service!

Peter D.

04/30/2018

Overall

Great body shop!! They have taken care of 2 of my vehicles. Excellent customer service from start to finish! If you need a rental car they can help with that too! Great work!!

Kalynn S.

04/24/2018

Overall
Expertise
Professionalism
Promptness

Their customer service is really great. The girls at the front desk are always so nice on the phone and in person. I needed my windshield replaced and they got me in and out very quickly. They even took care of my rental for me so I was able to pick up my car and not have to fuss with returning my rental. Would definitely recommend this place to anyone that has an accident

Crystal V.

03/15/2018

Overall

Very pleased and happy with the repairs done to my vehicle. Matt kept in close contact updating me on my car status. I felt very confident my car was in good hands. Thank you!

송이 조.

03/09/2018

Overall
Expertise
Professionalism
Promptness

it was my first time had business with them, and they did a good job overall. i would like to recommend this body shop to my family or friends.

Jose M.

02/22/2018

Overall
Expertise
Professionalism
Promptness

It was fast and friendly and I loved the shirt that I was given, which was a plus! I felt as if I was a part of their family:)

Carolyn P.

01/09/2018

Overall

After driving my newer car for only 2 months it was hit in a parking lot....grr! Needed a new front bumper..picked Francis Collision Centre #1) their location; #2) the office staff was great in answering all my questions; #3) how well they communicated with me by texts and phone calls about the status of the work #4) the rental car experience, pick up and drop off at their facility and #5) When I needed to take it back for a very, very minor issue they took care of it promptly and treated me respectfully even tho it was like I said very minor! Highly recommend Francis Collision Centre!

Sam T.

01/09/2018

Overall
Expertise
Professionalism
Promptness

Went in for an estimate, had it in minutes. Asked if the work could be done earlier than initially suggested. Answer was yes. Took the vehicle in, everything was done by early on the promised day. Everyone was friendly and professional. Extremely pleased with the service. Would recommend Francis to anyone.