Elaine's Pet Resorts

I've taken my chihuahua to Elaine's for 9-1/2 years while going on vacations that are generally 3 days up to 10- days. She is warmly greeted by name and doesn't fear going in. She has had her nails trimmed perfectly, (I bathe her at home), she has personal play time and I'm given a note of her behavior and activities during the play time. She and her bedding is always clean and I find the staff very caring and professional. My dog is 10 years old and acts fine when she comes home, so I know she is well taken care of. The owner is involved and strict about her business and I'm sure she would address quickly any concerns you might have, although I have never had a problem. My son has taken his dog there for grooming and kennel stay for 10 years also and he too has never encountered any problems. There are two kennels and I use the one in Fresno; there is another in Madera that I have not utilized. I would highly recommend Elaine's Animal Inn and her staff.

WOW we have had some questionable experiences at the Fresno location, and with some of the staff, our dog is our baby, and I only wish she could talk, I went to get her after a 2 night stay and honestly I could not get her leash on quick enough, and a greeting from her was out of the question, until she got into the car. I called to question a charge and was literally laughed at by the girl I was talking to, so my response was that her behavior was unprofessional and that they arent the only place in town where we can leave her. Our decission had already been made. One other time we left her for a one night stay and asked that her claws be cut, they did it but when we went to pick her up we were told they could never do that again, that she just screamed and yelped the whole time, this comment made my husbands stomache turn, I cut her claws all the time, never with problems that they said they encountered, 4 people to hold her down, come on, how experienced do you have to be to cut a dogs claws. Well need~less~to~say the next time we will be needing a place to board our precious puppy it will not be at the facility.