The purchase was great, sales person was awesome and the store manager was great. My son only tried the shoe at the store but after less than a week, he thought it was too formal and we went for a return. Let me point again that he only tried the shoe at the store.At the return, we met Armando, the district manager. Same experience as another customer on a previous review had.Extremely rude. The interesting thing though is that everything was alright until he saw the receipt, and saw the price we paid, that is when he changed. If it was a cheap shoe, I am pretty sure there would have being no problem, but it was a $140 shoe and then he took it back from the box for a second inspection and then he "decided" that the shoe was too used. I never saw a district manager or any manager for that matter sell himself so cheap. Come on Armando, $140? Really? I can afford that, we are ok, but you are a cheap cheap person.