The store is not very clean, untidy, staff not very attentive. There where items that I was interested in but unable to locate correct size and no staff to see if there was another in back
Really good company I was looking for some movers and came across American Eagle They went above and beyond. The movers arrived here on time and the…
I was being helped by a young lady (I am assuming she was new), she couldn't seem to find the item I was looking for.A loud lady shouted across the room that she had an appointment to keep and could someone please help her check out.My young lady immediately left me and went to the register to help the other person. I waited and waited, and then went to see what the hold-up was. The person with the "appointment" was pulling stuff off the rack and seemingly shopping instead of checking out!I made a comment to the "cashier" that the lady's appointment must not have been so urgent after all and that I was not waiting around while she helped this woman shop instead of helping me.I'm not sure I want to go back there.
The name is misleading. Standard selection of products until you get ready to pay, then the staff is rude, unwilling to answer questions and seem inconvenienced by having to take your money. They do not have onsite taylors so every hem and stitch takes one week. A fact she could have disclosed when taking my order. Customer service is NOT important to this place. Next time I need something I'll order it online and have it shipped, I'll get a more personal experience than I received here.Don't shop here!
Horrible service and products. Do not spend your money here. Make sure to read all the bad reviews online first...not sure why I didn't do that from the beginning. Lesson learned the hard way. :(
ONE STAR IS TOO MANY FOR THEM. As previous reviews show, this company is EXTREMELY unprofessional. We ordered frog togg type golf towels with a logo, pens with a logo, and we had them purchase domains for us. The golf towels were ordered with a rush delivery so we could receive them before the golf tournament that we were sponsoring. They did not arrive on time, the logo was completely different than the ones that we had approved, and they were cotton dish rags, not towels. The pens were ordered and they e-mailed us stating that they were out of stock and that if we wanted to upgrade to some other pens that we could for an extra fee. We politely declined and told them to refund the card on file instead. They never answered back after e-mailing them numerous times.They have not answered our emails requesting a refund for everything. They're extremely rude and disrespectful.
Went in expecting a lot.Not very much variety also selling shoes there is'nt gonna do much,your better off selling them on Craigslist or some other social media site.Put a pair of shoes in to sell and employee didn't go over the consent letter,which he should because a couple days later i called so I can take back my shoes and they said they charged $10 dollars and i said that wasn't something said in the begging.Employee also because i signed the consent letter it says inside that I agree with all terms which it does not state in there they would charge $10 to reclaim.Than he tried to say the signature was none of there employees.He even tried giving us another persons shoes which were im bad condition.Overall Horrible customer service and needs to be more clearer on terms before consenting and leaving the shoes in the store to sell.
Customer service is horrible
Me and a friend of mine were walking past this place yesterday when she noticed some boots in the window that she really liked . Although it seemed as if they were closing and the staff was pretty occupied, they still somehow managed to give us a friendly greeting and accustomed to our needs.In most cases, you walk into your average clothing store, a sales rep comes over, you say you're just looking and they just waltzes right off as if you don't exist . That was not the case with Misses Shenae .She was hands down they best representative that i ever encountered in my life and prior to walking into those door I had never received service like that before! Usually you go shopping with a woman and you are just downright bored out of your mind.The girl takes forever to shop,you go to like 10 stores,she can't make up her mind,sales reps are always too busy, it’s just chaosas .We came in there to look at some boots and somehow managed to literally leave with 3 outfits, some jewelry and a gift for my mother.But more than the service one thing i really appreciated about this store was the atmosphere.I don't know how to explain it but, it kind of feels as if you're at home, like your literally in your closet, looking at your cloths.Meanwhile they have all the modern day jams playing in the background and more than enough friendly staff walking around just waiting for your response.They even have these really comfortable couches to just sit back relax on . What more could you ask for ! If i was a child, i basically went to Disneyland last night and didn't want to go home. I highly recommend everyone to check out this place out, even if you're, “just looking “ i promise you will not be disappointed .I also want to give a special thanks to Katie and Marisa as well, you guys are such an awesome team and make that store shine so much more brighter than it already is.Thank you so much for your time. p.s. If i was a girl i'd be shopping here everyday.
I am so pleased to have gone to a wonderful store which has an awesome team of employes, one which stands out to me is Anais Flores. Ms Flores is always helpful and greatly takes care of her customers. Every time I go to the clothing store she always has a smile, very welcoming.I REALY recommend Anais Flores for your SWAG needs!!!����
GREAT CLOTHES, GREAT PRICES