They are very nice and willing to help!!
Awful service and no follow through after the sale. Owner is rude and when alerted of a problem tells you all the things she cannot do to resolve the issue. Charges retail pricing and for the same item your shipping your better off going to the REAL UPS hub on McKinley and Golden State. Worst experience I have ever had. Then she has the nerve to tell me to take my business elsewhere. DO NOT PATRONIZE this store unless you want a HEADACHE!!
I am very unhappy with my experience with Netricks. I would not recommend this company to anyone for any reason.
I have coming here for over a month and I LOVE it. Employees are always friendly to me and make me feel welcome. Just today, I had over 8 packages to drop off and less than a minute I kid you not, an employee (elderly man, don't know hi name) walked out of the back door and offered to assist me with my packages. Talk about 100% customer service. Very friendly as always. In addition, they never fail to tell me "Have a great day." In my opinion, they have better customer service than USPS, FedEx, and UPS. I definitely recommend this place to everyone. (:
Since new management in 2012 Outstanding service for shipping, mailboxes, and notary service. Added bonus: bilingual!!
Fast, friendly & professional!
They LOST my package containing expensive item sent via Fed Ex Ground. They do not care and will not accept blame. They never gave it to Fed Ex, so I can't even file a claim with Fed Ex. All they can say is "well it is not here". I will be taking them to small claims court. Not responsible. They are always too busy and things are chaotic.
Horrible Customer Service.
I heard of this place cause it was close by where i stay at...I look up online and had some mix review..i was kinda busy and short on time so i took it there cause it was near.. GOD THIS GUY HAD A ATTITUDE ISSUE, BAD CUSTOMER SERVICES, RUSH TO QUOTE YOU A PRICE WHEN HE HAVEN'T EVEN TAKEN A LOOK AT THE COMPUTER...MY HARD DRIVE HAVE A CORRUPT OPERATING SYSTEM AND HE TELLS ME THAT MY HARD DRIVE IS FRIED...HE SAY HE WOULD OFFER TO PULL MY DATA OUT AND PUT ON A NEW HARD DRIVE..MY QUESTION IS HOW IS IT POSSIBLE TO PULL DATA OFF A FRIED HARD DRIVE, ONCE HARD DRIVE FRIED, IT IS UNDETECTABLE AND RARELY ANY DATA EVER GET PULL FROM IT UNLESS YOU ARE A DATA RECOVERY SPECIALIST AND THOSE COST THOUSANDS. ANOTHER QUESTION IS, IF MY HARD DRIVE IS FRIED THEN Y DOES IT DETECT IT IN THE BIOS, RUN SHORT AND LONG TEST ON IT AND ITS FINE..JUST A OS CORRUPT AND HE WAS GOING TO CHARGE ME FOR NEW HARD DRIVE, INSTALL OF OPERATING SYSTEM AND DATA TRANSFER..WHAT A RIP OFF...MY RECOMMENDATION IS GO ELSE WHERE OR THEY WILL SUCK UR POCKET DRY. THANK GOD I DID MY RESEARCH BEFORE I WENT IN, OR I WILL BE OUT AT LEAST A FEW HUNDREDS DOLLARS...I END UP ORDERING A RESTORE CD FROM DELL WHICH COST ONLY 20 DOLLAR..YOU LOST MY BUSINESS AND THE PEOPLE I KNOW FOR LIFE...WHAT A RIP OFF
The man who I dealt with may be good at fixing computers but when it comes to people skills he has a long, long way to go. I brought my net book in. He never asked me what was wrong with it, didn't even say hello, how are you; nothing. When I asked him what he was going to do he said "fix it". He offered to meet me at the store the next day (Sunday) if he got it fixed. But immediately started talking about making sure I wasn't late. I told him that since I was using the bus service since my motorcycle was in the repair shop and I was from SC that I couldn't guarantee what time I would get there so I offered to call him when I arrived. He had a problem with and didn't want to do that (so don't offer to do something if it is going to be that hard for you). I returned on Monday and again, no greeting other than "that will be $90". I open my net book to see if it was fixed and again he said "that will be $90". I told him I was just checking it out and "is there a problem?". He asked me why I had an attitude. I told him because of his attitude as I have described above and he told me I was upset because he didn't call me Sunday (obviously he had it ready and didn't call). I told him that was not the case and he continued to say that was my problem and finally I told him "don't you dare tell me what I am thinking". He then said "just take your computer and leave". Which I did. I was in Sequoia NP all day Sunday so I was not the least bit concerned about my computer. I don't think he is a very happy person.