stay away, be afraid, be very afraid.
Waiting room was dirty and very long wait one hour and half with an appointment scheduled for a ct scan.
If I could I would not give any stars.. they are very unprofessional they are all rude the Ma's, PA'and Doctors there all theu care about is $ they have dum girls working ther with no experience they hire any one and tge girl make errors all the time by pricking the pts wrong even putting needles where they are supose to go they are very dirty especially the other lil offices the have around town. They even have girls working there woth no type of schooling in the medical field.They are horrible. Do not take your loved ones there!
I needed occupational medicine in fresno and found palm. they took me with no appointment and hooked me up!
1 star for Julie who really "cares" for her patients. Take it from an insider who works shoulder to shoulder with the staff... If you are looking for a place to get quality care, keep looking! Patients are treated like another number, all staff is highly unorganized, violating HIPPA left and right, need a medication authorized? Be ready to wait 1 month or may never get done. Have a billing issue? Contact the rude manager who will give you the run and make you pay up. No one knows how to get anything done in a timely manner. Take your health in your own hands and go to an actual doctor, not a NP who only uses medicine to "cure" you.
I went there with a spinal injury, all the er doc did was lift up my shirt and say it didn't happen there is nothing wrong with you. Even tho my wife was right there when it happened. Went to a different hospital. Turns out I had a ruptured disc. Thanks gill. And st agness for hiring a dr who can just look at your spine with naked eyes and know nothings wrong. Hospitals wonder why they are the wins being sued...its for hiring the idiot doctors.
The good side is that my wife has received excellent care from the specialists who removed her gall bladder. The quality care from the staff afterwards was also comforting.The down side was the horrific waiting of almost 5 hrs. in the emergency dept. Granted it was extremely busy but my wife was the loudest person screaming in excruciating pain and I learned that you are treated on a first come first served basis regardless of pain level and I was wrong in calling 911 thinking she would have priority.They didn't even take anyone's vitals after two hours.But we still highly recommend all their other service areas.
Neng Lee CNP is my primary provider. I have received great and literally life saving service from her. I have never been treated poorly by her or her staff
Julie the NP was great spends time with her patients ad really listens to them and is so sweet. The bad thing is you don't see Julie first, just like any other place you see the front office staff first. They act as if you bother them when you walk in no one says hello they don't even remember my name and I have been a patient with Julie for years. Before The office moved locations it was great. Deb, Chris, Gail, and Julie were so friendly and always took time to listen they treated you like family. Yes I'll admit at times they bickered quietly behind doors but they cared about their patients and each other. The office manager Sam is rude cuts you off when your talking will be playing with his phone when asking a question and when he does acknowledge you he looks thru you not at you, I have grave concerns about his ability to function at work either due to life or medications he had made several mistakes that if not caught could have been dangerous. I think until the old staff returns me a my family will be looking or a different office to get our health care needs met. I suggestion the same for others. First impressions are key and I used to have a great one now it's very saddening.
They treated me like utter trash.