I agree with you 110%! I hope the feeling does';t go away with the remodel. One afterthought: There is a lot of stuff made in China showing up on their shelves. If I want things made in China, I will shop at Wal-Mart, i won't go to Dale's...
This is the store that other hardware stores should be modeled after. It is well laid out, plenty of stock on hand , and very knowledgeable staff.
I found they were friendly, courteous, if they don't have your item they will refer another store that will and even give the phone number.
The service is excellant! Every time I go in there, I can ALWAYS find someone to help me. The staff there is the best!
helpful & experienced..willing to take time with clients