4101 Mowry Ave, Fremont, CA 94538
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A two -week stay in central Fremont location across from the 'Hub.' Easy access to large retail and grocery stores, shops, restaurants and public transportation. The amenities provided are supposed to be soap and housekeeping/clean towels twice per week. Housekeeping didn't show 25 percent of the time and the front office was out of soap and towels 4 days per week.
I had to change rooms third day of my stay due to motel clerical error. There was no water and excessive plumbing noise for close to 24 hours. It was another 24 hours before hot water became available.
Instead of offering 1-2 free nights stay, they kept my $10 key deposit upon check-out. Their reasoning was that I had checked out 30m late. They disregarded the fact that a late check-out had been pre- authorized by motel staff. Because check-out clerk refused to provide me with her name or a reason in writing for the withholding of my deposit, I felt the action was criminal. Fremont police declined to respond.
I left the Islander Motel feeling cheated, taken advantage of and abused. I am hesitant to recommend the establishment to even the most thrifty or situationally- desperate of travelers.