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BBB Rating
A+
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Hours

Regular Hours

Neighborhoods
Cabrillo, Centerville
Category
Floor Materials

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Reviews

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Vivek B.

02/07/2015

Overall

Ok, I love this place, and especially Eli, who I can't thank enough. There's a bit of a story here. My wife is expecting our first child, and I wanted the job done in a week. I initially hired another contractor for my bathroom remodel and with whom I spent a couple of weeks planning the project. This guy (goes by the name Roberto Totti or Roberto Rivera Cruz) did the demo on the 1st day, applied some anti-termite spray (with a really strong odor) and told me the next day he can't do the job, leaving me shocked. I suspect he had other (possibly bigger) jobs booked at the same time.



Then I called The Floor Gallery which is right around the corner. I wasn't sure if they'd take up a project left in this state, especially not having bought the materials from them. I spoke to Eli and explained the whole situation to her (including my wife's condition). I was absolutely shocked and thrilled when she said that she would send her crew the next day! She totally saved my project and my family a lot of trouble.

Her crew was amazing and finished the job in a week! That too inspite of having some delay getting the stone cutter and fabricator (it was a custom wall and vanity). Eli is extremely responsive (she always answered when I called). She took care of getting remaining materials and all the details I was worried about.



I would highly recommend Eli and The Floor Gallery (and her crew) for and interior design and remodel. I have also seen her store for materials for my next project and they have a really good variety of stuff. I know exactly who I am going to for the remaining projects at my house.

The pricing is absolutely reasonable (both for materials and remodel) and is a bargain for the quality of work and dedication.

Katy T.

05/02/2013

Overall

I would strongly recommend "The floor Gallery" (previously "Payless Carpets").It was a pleasure to work with the store owner Eli who takes great trouble to ensure the work is done to the customer's satisfaction and meet

their individual needs. Make sure you work with her when you get your floors done. Also the rates at this store are very reasonable and they have a wide choice in hardwood, laminate, tile and carpet.



In our case, we had hardwood installed in part of the home and we wanted to have laminate installed in the remainder.

She worked very hard to bring several samples and match the laminate with the hardwood. Also, the workers who came

were very punctual and trustworthy. They took great pains to move the furniture very carefully without any damage and were happy to oblige. They did a neat job of the installation.



Although,the store is mainly for flooring, it is a one stop shop for other home related services. Eli worked with us in getting the interior of our home painted as well by a very reliable painter. She can relate well with her clients and meet their individual needs. Also, Eli would drop by everyday to supervise the work of her contractors.



I would like to give this store 5 stars and recommend them to all my friends for flooring and paint.

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