A1 American Shuttle
4797 Serra Ave, Fremont, CA 94538
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09/27/2011Provided by Citysearch -
I used A1 Shuttle Service at SFO. They were very prompt & on time going & coming back to SFo
The only problem I had was understanding them. The drivers were great. The van was very clean and was offered something to drink.
They do not use credit cards. You have to pay cash when you arrive at your destnation.
04/30/2011Provided by Citysearch -
Great Company.First time ever using A1 and I was very satisfied by this company. Overall a very reliable service and very punctual. Always on time even if you need to go to the Airport a 3:30A.M. Experienced drivers and friendly service. I would recommend A1 to all.
They almost killed me. Do not take this shuttle under any conditions. The driver went the wrong way down a one way road twice and almost killed me in a head on collision with another car after trying to drop me off at the wrong location. I had to yell at him for ten minutes to let me out of the van before he would do so. Then the company called and yelled at me twice (once after 10 PM) to say it was my fault for not providing him with directions (in a city I have never visited) - even though I tried to give him my destination address three or four times. Only take if you are willing to put your life on the line.
Additionally, the company is so underhanded that they are now searching for my negative reviews and lying in a sad attempt to discredit me. They accuse me of refusing to supply my driver with my address, which totally makes sense (I showed it to him on my iPhone several times, and he typed in a completely different address. He didn't speak English). Also apparently large vehicles prevent you from ever getting into an accident.
Unless you want to deal with a major headache and possible injury, do not ever take their business. Since my experience, three other people have reported them to the Better Business Bureau for "Service Issues," and they now have a B- rating.
12/22/2010Provided by Citysearch -
A1 American Shuttle is he best company I have used thus far and they are always on time and definitely very reliable! I will use them for the future especially since there drivers are very friendly and help out with the luggage. I have used them for all of my trip and my trips are always relaxing knowing that my shuttle will be here on time and ready to take me to the Airport.
01/28/2010Provided by Citysearch -
Great Service! I have used this company for a recent trip, and they were very reliable! I reserved a round trip with them for going to the Airport when I was traveling to the Philippine's.Not only did I need a big van to fit my luggage since I was traveling International, I also wanted someone reliable who I knew would be at the Airport when I arrive back at the San Francisco Airport. I made my return reservation at least one month before and I was relieved to know that A1 American Shuttle was at the Airport waiting for my family and I. Great drivers and definitely the best service that will provide a safe ride. I will use them again, when ever I choose to travel. Not to mentions the prices are very reasonable! Which is another plus for this company! Excellent service!
09/05/2009Provided by Citysearch -
This is a great experience, I have had some awful experiences with other shuttle companies. This Shuttle service is just simply great! Everyone I talked with over the phone and also including the driver who gave us the ride, were fantastic.Not to mention, the vans were super clean. Overall it was a smooth ride. I would recommend to all my friends and family! Keep up the good work A1!!
09/27/2008Provided by Citysearch -
I had a reservation two days ago and the service was fantastic..Also the driver was very friendly..The driver even offered me a drink from his cooler..I had a lot of bags and he picked them all up for me..They were also on time and the ride went very smooth.Also the van was very comfortable...It was a non-stop ride..They dropped me right at the airport door..They even took out all the luggage for me..I recommend you use this service..
09/20/2008Provided by Citysearch -
I had a reservation a few days ago and not only were they on time, the service was excellent..The drivers were on time and they were very friendly..Also i had quite lot of bags and they even helped me with my luggage.The ride was very smooth and the vans were very comfortable..Also there were not any stops it was a non-stop ride..They dropped me off right at the door of the airport..I highly recommend using this service again..