Love the 48 oz Prime Rib, its the world's biggest prime rib. Their service is up to standard with their moto.
4269 El Camino RealPalo Alto, CA 94306
From Business: The Sea by Alexander’s Steakhouse is the Bay Area’s premier seafood dining destination. Prepared with modern technique and flair, the restaurant distinguishes its…
3 reviews1.0 star rating 1/22/2017I will never eat here again. A friend and I went to this Sizzler in Fremont we both ordered the 14oz Rib Eye. When we got these steaks they were served and cook to our liking. The first few piece were very tasty, I took my next bite chewed it a bit, then had to take it out of my mouth as it was so grisslely and hard to chew. I then took another bite and it was the same as the last,I spit out about 4 bites. Then the steak was so tough and grisslely I could not eat the rest, it was about a good 3rd of the steak. I thought any one can get a bad piece of meat and was going to give them a break.Until I looked at my friends plate and he had twice as many chew and spit outs as I did, all together we had to scrap a whole steak between us. I talked to the server and he said he had the Rib Eye for lunch and it was also tough and hard to chew. After I heard that I knew I did not get a bad steak,it's the supplier of the meat and it will all be like this. I will never go there again as that had to have been the WORSE steak I have ever eaten. So this is a warning if you like a GOOD steak I would not come here
There should never be any excuse for poor customer service !! I ordered the the pepperoni cheesesteak to go and my wife ordered one of the salads. We also orderd the onion rings and garlic fries. I checked my sandwich before I left..it only had 2 pieces of pepperoni and no pizza sauce or cheese on it. I told the man at the counter and he told me "that's how it comes". I tried to express my dismay and the man gave me a dirty look, ignored me, and took the next customer. The onion rings and garlic fries were ok, except there could've been more garlic on the fries and they offer nothing as far as condiments go for the onion rings. Parking is horrible here..and thanks to the rude service, I will probably stick to Subway or other Delis.
OK!! Let’s see here u decide to go to a restaurant that has just opened…. It’s what their 2nd day open and you expect perfection….. I see how the guy behind the counter was angry with you!!! Yes he made a few mistakes you try dealing with people like YourSelf all day on the first day and see how you do!!!!! ……… and to the Cheese Steak Shop I hope you guys do well!!!!
I had really high hopes for this place and was majorly disappointed. I had phoned in an order for 3 sandwiches, I was asked to repeat my order several times because their phone kept cutting out, I finally had my order read back to me and everything sounded okay at the time. The wait was 15 minutes and I went in to pick up my order. You have to wait in line even of you have a To-go order and you can see your food getting cold. But anyway...I finally arrive at the cashier and they are struggling to find my order, three people are needed to bring up my to-go order on the register. But this isn't even the worst thing.When my order was read back to me again, a sandwich I had ordered was missing and a drink and fries that I did not order were on the tab. The cashier hastily tries to give me the total when I mention that a sandwich is missing. NOW USUALLY when there has been a miscommunication of this sort, the merchant apologizes and quickly works to remedy the situation... That's not how they do things over at The Cheesesteak Shop. The cashier raised his finger to my face along with his voice and said that I was LYING and that I had never ordered that sandwich! Now what is more likely here, that I did not order the sandwich after looking at a menu and waiting for weeks for this place to open, and that I felt like playing a joke on people I have never met when I am out to dinner with my family and decided to purposely LIE about my order OR that my order was not correctly prepared. You decide, but I'm going to stick with bobs hoagy steaks across town. You should just avoid this place all together of you want to be respected and valued as a customer.