1101 W Empire St, Freeport, IL 61032
Phone: (815) 232-2752
Phone: (815) 233-0078
Cannova's Italian Cuisine
Parking: Street, Lot, Private
Good For Groups: Yes
Good for Kids: No
Take Out: Yes
Cuisines: Take Out, Italian, European, Continental, Pizza
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
No coupons available
01/03/2012Provided by Citysearch -
I got cursed out by Linda Cannova-Beckman, the owner of Cannova's for questioning my bill. I was charged a full order instead of the small...no big deal, mistakes happen. Well Linda was very rude and ended up calling me several viscous names. I said something like I can't believe you, being the owner are so rude and she said ""Yes I am the owner and I can't believe you are going to fuss over $2!” It was really $4 but does it matter when you’re getting yelled at? I just paid the whole bill and left; saying I would never return. She replied, “Good, you f*ing little b*tch!” I guess I am just surprised by the poor customer service by the owner and that Linda didn't mind swearing in front of other customers either! This used to be one of my favorite places to go locally...now will I NEVER set foot at Cannova's again!
FOOD is good, but they will water down the sauces when they start to run low.
SERVICE is usually slow because they are understaffed and crowd too many people in.