I took my car there today and the service was very unprofessional. I asked to see a manager and the lady at the desk told me that he was not in today. I asked to see the next person in charge and she told me that there is no one here who can help or talk to me. I then wanted to leave my name and number so that the manager could call me. She then said she will not take my number because he will not call. She then threw my receipt down on the table. I was so shocked because I have been coming to this car wash for many years.
Best car wash ever!!! Been going here for years. Nice employees and car comes out nice and shiny at a fair price.
Amazing! I'm telling you, our detailer Dante made our SUV look brand new! Soo impressive. Every single nook is clean!! So reasonable with their price too!
WORST CAR WASH PLACE. VERY UNPROFESSIONAL. I took my vehicle there to have a bumper to bumper detailing job which cost $140. Since it would take awhile we dropped the vehicle off. When my husband picked up the vehicle and brought it home I was immediately outraged. My white truck still had dirt around the handles, dirt inside on the dashboard and around the sides on the outside of the vehicle. I asked my husband where was the receipt and his reply was Ramone (the guy who did the terrible job) told him that they (the company) do not give receipts for detailing and the payment was cash only. I immediately knew that something was shady about this transaction and this car wash. The next day I took my vehicle back and spoke to a guy named Joe who was another detailer. He looked over my vehicle and said he agreed the job was done incorrectly and that he always has to go behind Ramone to correct his work. Joe took my vehicle and worked on it for over 3 hours ensuring that I got exactly what I paid for. My husband and I were approached by a very unprofessional guy named Troy who claimed to be the manager and said we (my husband and I ) shouldve never told Joe about the vehicle being done incorrectly because now it will get back to the owner. At this point i knew that Ramone, Joe, amd Troy (the supposedly manager ) were all pocketing customers money for detailing jobs. He went on to say that he will personally make sure that Ramone gives us back the $140. The next day on 12/15/16 which is the third day I had to deal with this place, I returned and again spoke to Troy who changed his story and his demeanor became worse. He stated Ramone claimed he never received any money from us (why would he work on the vehicle for free?) SHADY!!! And that he could not make him return any money. We asked for the owners info and he refused to supply us with it. He became irate and began cursing at us. This place is a rip off and I guess the owner doesn't mind being robbed as well.
Car was cleaned though the middle console bottom part was untouched and the middle console upper part which had change in it, was cleaned out except the trash was left behind. A whole bunch of sticky brown stuff was untouched around the car and on the speakers. The nooks and crannies by the windshield also looked untouched and trash came down onto the newly washed carpet. There was something white left on the airbag too. The car was clean overall but not as clean as a gold, $115 detail should be. Kind of happy, but not sure if I should return. Would not recommend to a friend unless they made sure to check every possible spot that could be missed.
BEWARE!!!...Before turning my vehicle over to the car wash attendant, I rolled up all my perfectly working windows. Upon my return, I found that my driver side window had been broken. I brought this to the Manager's attention, who then, gave me a claim form to fill out, along with a promise that I would hear from the owner in regards to this matter. I did not hear from anyone via phone or email in over the given time frame. I returned to Santa Fe in Central Park and again, was promised that I would hear from the owner. He NEVER got back in touch with me. I am aware that accidents happen, and believe that the lacking professionalism of this business owner merits a WARNING with a THUMBS DOWN on customer service. We as consumers deserve to be acknowledged when our property is damaged as a result of "paying" for a service at any business. I highly recommend finding a car detailer with integrity. I just wash my own.
This is where I got to get my car washed. The great staff makes it really easy to keep going. My car is always looking and smelling great after each visit.
Had a coupon so it was of great value. They didn't skip out on the details just because of the coupon either. Great job , I will be back.
Mine Road Auto Spa gets my business every time. I am always pleased with the job they do. If something needs attention, they take care of it.
I came here for the first time recently and they were great. Very happy with how my car came out.