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Whatever You Drive, Drive A Firestone

General Info
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust ? all of which add up to a total car care experience.
Extra Phones

Fax: (540) 372-7897

TollFree: (800) 367-3872

Call Us: (800) 367-3872

Services/Products
Tires Batteries Brakes Oil Change Alignment and All Auto Services A/C Service Air Filters Alternators Auto Heating & Cooling Services Brake Pads Brake Services Bridgestone Tires Car Auto Batteries Car Auto Inspections Car Auto Maintenance Car Auto Wiring Climate Controls Cooling System Parts Disc Brakes Engine Repair Engine Services Engine Tune-Up Firestone Tires Ignitions Minor Repairs Radiator Service Radiators Repair Services Rotors Spark Plugs Starters & Ignitions Starting & Charging Services Steering & Suspension Services Tire Repair Services Tires Service Transmission Service Tune-Ups Vehicle Inspection Vehicle Maintenance Wheels and more. Come see us today!
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Payment method
amex, discover, visa, master card
Categories
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Reviews

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GK
G K.

09/02/2013

Overall
No Improvements in 3 Years

The company has very good warranty programs and price match on tires. This particular location does not live up to the standard. I started going to this location about 3 years ago because I had purchased their lifetime alignment and road hazard protection in another state. I initially had a lot of issues getting them to fulfill a promised timeline. At one point, one if the employees told me they were a first come first serve store, so the earlier I got there the better. I had decent service over the last year by showing up a few minutes before the store opened, and being the first or second in line. So much for first come first serve. If they take in more work than they can handle in a give day based in staff, and they will, you will be stacked up behind the people from the day before or two days before still waiting in their vehicle. If you are willing to drop your vehicle off for maintenance and come back to get it sometime in the next 36 hours, then this is a great place for you. I recommend finding a different place, maybe even a different Firestone. Today was the last visit I will ever make to this location.

Details

Phone: (540) 322-2492

Address: 2708 Fall Hill Ave, Fredericksburg, VA 22401

Website: https://local.firestonecompleteautocare.com/virginia/fredericksburg/2708-fall-hill-ave/