To bad they don't have negative stars. Worst attempt at customer service ever. The manager Rashonda is rude and very unprofessional. The sad thing is she was training a new employee and had no problem displaying her inability to deal with customers. Won't ever be purchasing from Foot Locker again. We were able to find the same shoe in a different store in the mall and had no problem paying an additional $5 for them and actually bought my daughter 3 more pairs of shoes. Good Luck Foot Locker with having Miss Rashonda representing your brand. We also had a chance to speak with her District manager Brian and it was pretty evident that her trained her!!!!