I have no knowledge beyond that of a regular citizen. Terrorists pockets are forming everywhere in the Moslem community, trying to take down our country from inside
I'm happy to say I had a smooth and stress-free customer experience. Prior to scheduling a test drive, I corresponded with Alex via email to ask some questions about a vehicle. I scheduled a test drive and when I arrived for my appointment, Alex had the vehicle ready, and I never felt rushed or pressured to buy - which I appreciate so much. Before going to Shockley, I had shopped for an SUV for several weeks at other dealerships whose salespeople left excessive voicemails on my cell phone, sent me multiple emails daily, and put on pressure after I test drove a vehicle. Alex was great taking the time to answer my questions and address my concerns. Justin, in finance, was professional and easy to work with, explaining each form and signature page. Other dealers could learn from Shockley about the best way to treat customers who are shopping for a vehicle that best meets their needs and budget. I am very pleased with the way this dealer conducts business and definitely recommend them based on my recent experience..
I know I can rely on A&A their on time and they get me where I'm supposed to be when I'm supposed to be there . I've had many, many rides from them and all of them were on point.
Very friendly and honest dealership. My car starts right up and runs like new every time, i would definitely recommend them.
Coming to Bill Baisey Kia was to be one of the easiest ways to purchase a Kia in this area. Dennis, my salesman was available to answer all my questions & concerns. The manager even helped when James was busy with other appointments. A great place to shop.
Helped us get a replacement car and even did the extra to get us a second car. Worked to get the financing to what we could pay.
Dropped by without an appointment. Mark was very helpful and Mike the technician fixed my van very fast and right the first time. Thanks Team!