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General Info

Great local Mexican family restaurant!

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Payment method
visa, master card, amex, discover, diners club, all major credit cards, carte blanche, company card, jcb
Price Range
$$
Location

In the strip mall across from Menards

Categories
Mexican Restaurants, Family Style Restaurants, Restaurants
Other Information

Cuisines: Family Style, Mexican, Latin American

COUPONS & DEALS

No coupons available

Reviews

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elcucui
Edited: 12/15/2016
Overall
BAD ,BAD, REALLY BAD

THIS APPLIES TO THE FRANKLIN SITE .....I cannot believe this place received any good press. It is the absolute worst food I have ever had. Ordered the steak fajitas. At $27.95 , they were certainly the most expensive I have ever ordered (ANYWHERE) The steak was sparse, was of poor quality with soggy peppers, onions and tomatoes, and get this, had cheese on it! NEWS FLASH ....eh, "Senor" Gus?, fajitas do not have cheese "sauce" (Velveeta?") on them! Another guest of mine ordered the steak torta (a Mexican sandwich) as you can surpimise from above, disappointing is putting it mildly. The guacamole ordered as an appetizer was tastless because the avocado was not ripe. In all, this is an insult to really good Mexican Food in the area. DO NOT waste your hard earned money or time on this place. Oh and did I mention,? We were also OVERCHARGED. When I brought it up to the waiter, he got the old "deer in the headlights look" and sent me to the owner, (GUS?) who could not be found. I waited and waited and waited..... then left. While driving away, It dawned upon me......perhaps GUS was out getting more Veveeta cheese sauce to drench his culinary creations with?........What a FRAUD!!!

I should have left when I asked for their hottest fresh salsa and was offered a bottle of TABASCO sauce......REALLY!!

Get your act together GUS!!

claimed iconBusiness Response01/22/2011

We are very sorry to hear that your experience here did not meet up to your expectations. We have recently revamped our menu and the steak fajitas was among the first to be addressed. We have double checked with our cooks to ensure they are making it properly and ave also addressed the prices. Come give us a try again- you'll be pleasantly surprised!

This listing has been claimed by a business representative.
Overall
I've been to Gus's about a han...

I've been to Gus's about a hand full of times I will continue to rank it one of the best restaurants in the area. Gus the owner if one of the nicest people I have ever met. He is very friendly and helpful and he is all about customer service. I sat at the bar area and received drinks and appetizers extremely quickly. The amounts of food you receive is incredible. I had a meal for 3x when I received my Enchilada's and again Gus was so kind to make sure everything was perfect. I have worked in customer service for over 10 years and I can see a good business pretty clear. I would highly recommend trying out Gus's and meeting him yourself.

randyn23

12/07/2011

Overall
I used to go to Gus' when he w...

I used to go to Gus' when he was located downtown but then found that he wasn't there anymore. :( Its been years since I've had his chips and salsa and shredded beef enchilada plate. It wasn't until recently that I heard he was in Franklin. (Saw him on "Outrageous Foods") I live in Shorewood and made my way over to Gus' immediately! I, unlike you crazies writing ill informed reviews below, love his food. Its not like that bland "MEXICANT" food and margaritas on the the south side. Gus' margaritas have way more kick! Enchilada Plate the same as I remembered: DELICIOUS! His gravy is like no other. Oh and the rice! To die for. Seriously! I even took a side of rice, Chicken Quesadillas, salsa and chips home for the wife. She missed it too! Anywho, the new place is huge! Real clean too. And yes, finally some easy parking. I had great service. Food was quick and I couldn't be happier. More affordable then I remember. Gus, I'm glad you're still cooking it up! I'll be back with the wife real soon to hit up that Happy Hour!

mbajanen

03/31/2010

Provided by Citysearch - 
Overall
Elcucui' loves poop

I'm sure what Elcucui' is talking about is that he loves eating his wife's dry crap that she overbakes while her fat rear end sits watching Oprah eating cookies by the gross. Her culinary skills don't extend into a world as high class as velveeta. This is because his cheepness has never sprung for anything more expensive in the cheese world than Bobo's cheese food slices in the marked down rack at Aldi's. If good food spanked him he'd think it was his wife expressing her anger over him listening to his Village People albums in the garage all weekend while he eats chicken hot dogs and drinks stale Rhinelander beer.

His idea of a satisfying night out is sitting on a plastic picnic bench outside of Clown Dog stained with pigeon droppings and sharing a happy family meal consisting of pail of yesterday's french fries and a dozen hot dogs smothered with relish packets and artificially flavored catsup.

Anyone who has eaten at Gus's has felt very welcomed and satisfied by an outstanding cuisine and a fair price. Except of course for the one we only know as someone who was ashamed to give his real name, Elcucui' .

Flyinsolo

01/30/2010

Provided by Citysearch - 
Overall
Voices have been heard!

He has recently lowered the prices- not sure what 'elcucui' was talking about with the expensive steak fajitas- they were $21. I ordered the same thing and I thought the steak was damn good.

I love the atmosphere there- very welcoming and ascetically pleasing. I saw the cook come out and apologize to a customer for accidentally putting garnish on their dish as well.

I would highly recommend getting a margarita here- my wife and I loved ours. The prices are a bit higher- but you are getting large portions and taste great in my opinion(perhaps those writing poor reviews have some beef with the owner...)

foodguy12

12/23/2009

Provided by Citysearch - 
Overall
food potrions were awesome

My family and I just ate at Gus' last week and we were very satisfied with their wait staff and food quality. We were seated right away and our server was very friendly. The food came out fast and the garnishing were fresh which added to the taste. I had the steak enchinlads with rice and beans. I could barley finish my plate but everything on it was amazing. My wife had the fish tacos and she kept telling me that they were the best she has ever had. Overall Gus' was delicious and we definetely will be back.

blaxland

12/10/2009

Provided by Citysearch - 
Overall
Just tried it and loved it!!!

The food was excellent, service was right on and out party of 6 had an incredible time. I work in the area and definately will be back to try them for lunch. Check it you will love it to

robert

08/11/2009

Overall
Not Bad, But Not Good Either

Salsa and chips are good. Everything else is average at best. The service was good but the prices are high. The quality of the food and the price they charge are not equal. I probably won't be returning and I live just blocks away.

claimed iconBusiness Response01/22/2011

Thank you for taking the time to shoot us a review! Glad to hear you enjoyed our salsa and chips- they are one of my favorite things here. Since you have given this review, we have lowered the prices on several items on the menu- I invite you back, Robert, to give us another shot!

This listing has been claimed by a business representative.
srharl1

07/20/2009

Overall
Dont listen to the first two r...

Dont listen to the first two reviews, those are people who wanted to get stuff for free or they are hard to please. This place is very clean and the food is very good. Not over priced either, lunch specials are under $8. Free chips and salsa. Food arrives at your table hot and plenty to eat. I love this place

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