The control arm on my 2013 Nissan Altima broke while entering the freeway on (7/20) during rush hour, causing me to lose steering in the rear of my vehicle. The equipment failure caused me to be stranded on the highway, forcing me to have my car towed to the nearest auto repair shop, costing me $2,220 in repairs. My vehicle only had 72,720 miles when the malfunction occurred. In reaching out to I-90 Nissan, which is where I purchased my vehicle, the staff was friendly but deferred me to Nissan Corporate to file a claim with Consumer Affairs. Consumer Affairs denied my claim because I did not take my vehicle to an “authorized dealer”. While stranded on the highway, the last place I was thinking about taking me vehicle was to the dealer (15+ miles away) that sold me a car that had a major equipment failure in less than 5 years of owning it. Attached are pictures of the control arms. You can see the broken one is completely rusted out, with an unsealed hole at the top, allowing water and salt to pour in. The other control arm is rusted, with stress fractures and was on its way to break soon. Lesley at Nissan Corporate told me she stands by the quality of Nissan vehicles. If control arms rusting out, breaking and causing people to lose control of their vehicle is considered quality, then I ENCOURAGE ANYONE LOOKING TO PURCHASE A NISSAN TO USE CAUTION!Also, the hood of my trunk has rust issues, which was “fixed” years ago. The same rusted out areas are back. It seems Nissan has an issue with their vehicles rusting out early.
Love my new Equinox. Worked out details over the phone. I showed up, test drove vehicle and signed paperwork in less than 90 minutes.
I normally go to Freeland Chevrolet. However, those days are long gone. The Used car manager Rob came out and you could tell he was not a salesman. He was just meek and helpful. They gave me a very fair deal and we both won.
I always have my car serviced here. They have a great waiting room and service is always really fast and efficient.
I was headed out of town when my check engine light came on. I called and they were completely booked but they had me come in anyway. Turns out it was just gas cap issue. 30 minutes later I was back on the road.
The people at Walker came through for me AGAIN !!! I just purchased my 2nd vehicle here and this is the first dealership that gave me a fair value for my trade. Very happy I have no negative equity.
This is a very busy collision center, cars are sometimes stacked a couple deep in the parking lot. However, the staff was friendly and helpful, with reasonable communication regarding readiness of car. Work was excellent and above what I received from a comparable insurance-claim shop.
We bought our car here and also use them for service. The car purchase was fine, but I wasn't wild about their sales tactics with regard to up selling service and warranty agreements. Be prepared to refuse these offers. We are however happy with the service department for their competitive pricing.
I sold my car here and the staff was really friendly and they gave me a pretty fair quotation. They issued a bank check, which had to be deposited at my bank.
Another location offering a huge amount of cars. Use the website to see and reserve. The staff is kind. Main downside? Test drives not possible with other than USA licenses (it's an insurance thing) which can be an issue for expats who have just moved to the USA and need a car. Solution? Buy the car, test-drive and return without questions if you don't like it.