Suppinger, Jeffrey, MD

Looking for a new Doctor in Franklin and ended up seeing Dr. Suppinger - have been very happy at the responsiveness of the office and have been able to get appointments on short notice that fit into my work schedule. Very pleasant to work with, too.

I was a long time patient with Dr. Suppinger and finally left his practice angry the other day... upset that there was not more consideration offered to me as a patient. My appointment was with Dr. Suppinger's nurse practitioner, as Dr. Suppinger was booked, and it only involved the renewal of high blood pressure medication. Despite my notification to his staff when I arrived that I was pressed for time, they did not indicate that the nurse practitioner was running behind schedule, but had me waste valuable time filling out paperwork that had not changed since my last visit. This, I felt, was an abuse of my time and disrespectful of me as a patient as, had I been notified, I might have re-scheduled at the outset. As a result, I had to leave during the appointment without ever seeing the nurse practitioner and I missed a subsequent appointment. All due to a lack of consideration... needless to say, I will find a new doctor that can refill medication without necessitating an office visit AND one that will communicate with me in a manner more respectful to me as their patient. I never got a call from the nurse practitioner to discuss my issue, despite my request for one and Dr. Suppinger's nurse could only reiterate that another appointments would be necessary. I really don't have time for bureaucratic nonsense as this was a simple issue, made far more complicated by Dr. Suppinger's staff. While Dr. Suppinger is a capable MD, I would think that anyone who values their scheduled appointments would be well advised to go elsewhere.