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Do not go for a mammogram. The dressing closet is between the reception area and technician area. You are ushered in and out of this high traffic area in a gown braless holding your purse. People are lingering asking questions/lost etc... When you come out of the mammogram you are carrying your purse and trying to keep your gown together in the back. When I came out, a man was lingering asking the technicians questions while I was trying to get back in the closet to get dressed. I would not say the staff was rude but they were not what I call engaged with the patient or friendly. Reception staff was more concerned with shopping online. I am only doing one star in order to post. I will not go back.
Short wait, dark and calming ultrasound room, professional sonographer, quick report back from radiologist. One of the easiest medical appointments I've had in a long time!
Prepare for humiliation! First, the employees at the front desk are much more interested in their conversations than in helping you. The best part was the mammogram! They tell you to disrobe from the waist up, put on the flimsy hospital gown (typical so far, right?), then go wait in the waiting area that is filled with other people including several men!!! I'm in a flimsy hospital gown with no bra! Just no common sense. Took forever too and then they argued with me that my doctor didn't order the mammogram so I had to wait for them to get her on the phone.
Thank you to everyone at The Cool Springs Surgery Center. I couldn't have asked for anything more from any of you.
The staff is very friendly, compassionate, professional and a true pleasure to work with. From the time I walked in until the time I left, I never saw an unfriendly face and I was treated by each staff member as if I was family.
The facility is easy to find and designed for easy access with a welcoming feel.
For those like me that need to spend the night, you'll find plenty of lodging nearby at affordable prices and a wide variety of restaurants to choose from.
When I first learned I was having surgery at "Cool Springs" instead of the hospital I was I little nervous. Now I have no hesitation in recommending this place to anyone.
Phone: (615) 771-8668
Address: 2009 Mallory Ln Ste 150, Franklin, TN 37067
319 Williamson Sq, Franklin, TN 37064
7105 Bakers Bridge Ave Ste 300, Brentwood, TN 37027
277 Mallory Station Rd, Franklin, TN 37067
370 Mallory Station Rd, Franklin, TN 37067
125 3rd Ave N, Franklin, TN 37064
318 Seaboard Ln, Franklin, TN 37067
508 Autumn Springs Ct, Franklin, TN 37067
3310 Aspen Grove Dr Ste 101, Franklin, TN 37067
789 Old Hickory Blvd, Brentwood, TN 37027
361 Mallory Station Rd Ste 108, Franklin, TN 37067