We have seen two pediatricians at this office for over three years now. Dr. Carr and Dr. Hood have exceptional rapport with us and our school-age & teenage children. In emergencies I have had to see other doctors in the practice and have been pleased with them as well. One saturday morning I rushed my injured son from the soccer field to the office and they fit him into the schedule, sent him to get x-rays and stayed late to put his broken wrist in a splint for the weekend. The front office staff is a little robotic and I hate the fact that even though I have had the same insurance card for 30 months they check it every time I come in. The waiting room can be zoo-like depending upon when you go, but I am always able to get an appointment the day I call. The addition of getting perscriptions in the office is a nice amenity.
A lifelong battle with fear, anxiety, and depression, full of prescription medications that simply treat the symptoms, led me to search for help.I w…
Dr. Le is the absolute Best at what he does. I have had ESI's at places like Premier Radiology and swore I would never have them again. But the pain…
I can only sing praises for Rob, Susan and all of the GracePointe family. My husband and I have gone through 2 major surgeries under the care and guidance of Rob. He is extremely thorough and professional yet he takes the time to show you he really cares about what you care about...I always avoided getting medical help and did only as a last resort, now I never hesitate to go to the Clinic when I have a concern. Once you are treated with the respect that GracePointe gives their patients, you will never go anywhere else for your medical needs.
Rob is really revolutionizing our idea of "going to the doctor" and helping us all with his innovative approach! I've really enjoyed his down-to-earth and personal attention as a patient. The days of waiting for hours only to have your doctor with one hand on the door while he's talking to you are history! Plus, his pay-as-you-go and affordable services are so much easier on the budget. It's a no-nonsense, heartfelt, and creative way to address the health needs we each have. I highly recommend him and his staff!
I had not had therapy in a long time but new what to expect do to my 36 years in the Insurance Business. What I really didn't expect was the 5 Star treatment that I received from the receptionist and therapist. Your therapist, Scott was amazing. I felt that I was in the best hands getting the best therapy that I could. He pushed me in a gentle way to receive the best possible results. Your overall professionalism is great. You guys truly have a " wow " factor in customer care. Thank you !
This is the best healthcare you will receive in.modern day medicine. Short waits, easy to get in, extremely affordable, and most of all: THERE IS NO RUSH. You, the patient, you are the focus as opposed to reimbursement. Rob took his time with me, saw me late in his office for a prescription pickup, and never asked for an extra dime. This is what healthcare should be about the patients.
Excellent! - I was highly satisfied with my experience at the Walk-In Clinic on McEwen Drive in Franklin, TN. Great Front Desk Staff and my Nurse and Doctor Shackleford were the best. It was a quick check in and very short wait on a Monday visit at noon. The parking lot looked full but there was only a few people waiting to see a doctor.
Robert, Gigi and staff take me back to the great healthcare I received as a child ~ attentive, available, affordable, caring, considerate, creative and extremely competent! We highly recommend Gracepointe Healthcare to anyone looking for excellent care!!
BEST office visit ever!!! I LOVE my Botox and filler. Rob was very conservative and did not make me look "over done". And they are the least expensive around. I won't ever go anywhere else!
Great job GracePointe for your wonderful care, affordable prices especially for patients without insurance alsoAll the Best from your friends at America's Family Doctors :)
The Vanderbilt Walk In Clinics are wonderful and this Cool Springs location is no exception. They are fast and always have a physician on staff and x-ray capability.