Do not use this business because of their terrible customer service. My hair cut and color were completely opposite of what I asked for. When I voiced my complaint to the manager and owner, they talked down to me and only gave me half of my money back. Don't waste your time here! I had been giving patronage to this business for over two years and the best that they could do is be rude to me when I tried to voice my complaint. The owner and all of the associates that I spoke to were very rude and not helpful or sympathetic at all. I called four times and each time was told that the owner was available yet every time, someone else came to the phone. Finally the owner spoke with me and used a very disgruntled tone and raised her voice at me for no reason. There is no excuse for this lack of service, especially when you are in a service oriented business. Now I know why the chairs are often empty, because others must have had the same experience. I felt as though my business there was not valued because it felt like I was just being shuffled around. Be Leary!!!
22. Hair Above All
117 5th Ave NFranklin, TN 37064
I was very pleased with the service Amanda provided. I went in with a coupon for a highlight. I use coupons often for services, but I must say this …
1226 Lakeview Dr Ste AFranklin, TN 37067
I have been going to Skin & Beyond Day Spa once a month for over a year. Martha has transformed my skin with her customized facials. She knows just …
This is the most amazing salon!! I highly recommend going to this salon above any other in the Franklin/Brentwood area! Fantastic service, the stylist are amazing! I've been many times to have my hair highlighted and it looked awesome! Everybody is super friendly!!