Chevron in Fountain Valley, CA

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Helpful Reviews 
Chevron
Walter W. rated

The onsite manager must be a lame duck? She is allowing a male white vagrant to walk up to female customers. The homeless vagrant is loitering by the air pump area. The other issue is the new male Hispanic adult cashier has no customer service skills. He calls all male customers : Buddy as like Nixon's dog back in the White House. Or Dude , of which a person that shovels horse manure on a farm. Or Man. The gas station is not a gay bar. Why can't he call all male customer's Sir. He works for the customers. He always looks angry and constipated . As though he needs an anima. He has been observed staring at customers . Its unknown if he is trying to gay flirt? The Bible says: " For out of the abundance of the heart the mouth speaks. Why can't they put a professional cashier? Instead of one that can't call a male customer : Sir. Or a female customer : Miss? Instead they have one that just stands around even when the line is backed up. He just stands there with that up tight constipated gay look. The manager looks the other way. He does not have a name tag. Very bad customer service.

Chevron
Gloria C. rated

I am most recently new to the area. Isn't customer service part of the job ? I came in on, Friday , July 27, 2018. The cashier looks like he is still in training . We all have to start some where. No greeting or anything ? He should be taught and instructed proper ethics and etiquette. Such as , " Hello Miss, welcome to Chevron, how can I help you Miss ". For male customers: " Hello Sir, welcome to Chevron, Gas, how can I help you Sir "? Why is this so hard? Next: We noticed a very nice customer ask for the receipt. The rude response was, " Yeah I know". So if the male Hispanic adult knows , why does the customer have to ask for it? I must admit not any one can do customer service. He must have had very bad training? Next: We noticed at night lots of vagrants are loitering at the gas station. Loitering by the air pump area. Some are loitering by the other corner of the building. Also at night the doors of the gas station are locked. Yet, this is suppose to be a twenty four hour gas station? Is some one taking a knap ?

Chevron
Charlie F. rated

Amazing things were starting to look up. However : The new help is something else. We noticed the new girl with her back turned. The elder female Hispanic adult backed up line near out the door. The young high school girl with her back turned still covering hot dogs had to be asked to open the other cash register. She refused to take initiative . She is very immature. Just like the other young female Hispanic adult. They are both immature. No people skills for customer relations. They give no greeting at the cash register like: Welcome to Chevron Gas , Sir or Ms. Plus: Very closed minded. A nice customer shared how to get well from a cold. They took it for a joke. He shared: Get the P73 Oil of Oregano. At Vitamin Shoppe. He continued place three drops under the tongue. Hold under tongue thirty minutes. Then swallow with bottled water. Then change diet to chicken soup . For breakfast , lunch and dinner . For seven days. The nice customer shared keep using the : P73 Oil of Oregano for seven days with the chicken soup. The nice customer shared: Stop all sugar for seven days. He even gave the example of sugar: All candy, all bread, all rice, all pasta, all alcohol. Then shared this includes : Stop all dairy because it produces mucus that will make you cough. The very nice customer shared: Eat lots of apples a day when you are sick. Peel off the peeling. He explained : Apples are vitamin A. They clean out the colon and both intestines. The nice customer shared: Eat lots of oranges and cold refrigerated grape fruit. Why: Oranges and grapefruit are vitamin C. The nice customer shared , get the : P73 Oil of Oregano at the Vitamin Shoppe. Plus : Get the 1000 milligrams of the gel vitamin C. Take the vitamin C every day . Just like the three drops under the tongue for seven days. With all the other suggested recommendations. Well because of pride and ignorance one at will employee is out on sick leave. The other new high school girl is coughing out in the open with out covering her mouth. The manager is not requiring her to wear a mask. The other female Hispanic adult was also coughing out into the open with out covering her mouth. Both were stubborn in to just stopping sugar with the above suggestions. Both are not team players. So what pervert hired these two idiots. Was it some pervert ? In hopes of getting into those panties? We noticed the young high school girl ,with her head in la la land. Wrapping hot dogs. She had to be asked to help open the other cash register. No one taught the new hires how to take initiate. The nachos machine is not clean and parts fall off all the time. This Chevron needs a steal strong nachos machine. Like the : 7-Eleven on: Edinger and Magnolia. Then the Chevron employees just insure its clean and filled at all times. Where are they getting these new hires? If they can't follow instruction or pay attention to detail , what good are they? Plus: not take initiative, to help the other cash register employee. Plus: They don't even count the money back to the customer. They don't realize how counting the money back to a customer protects them and the store. Why? It will prevent : Reasonable doubt. Plus: Make it a habit to hold a twenty dollar bill up. So its filmed by the camera. This way if there is a lying customer. No reasonable doubt. Initiative means not being asked to be that help or team player when something is needed: Like the floor is wet: Signs up. Tell co worker must do a clean up now. Or bath room out or flooded. Plumbing emergency contact. Put a close sign. Every new hire should get a two week evaluation. One copy for them and one copy for the new manager. This points out the good they do and the areas to improve. Simple. Iron sharpens iron. Unless its weak metal.

Edinger Auto Service
jrivera5235 rated
Treated Well!!!

Have you ever been over priced or have over paid for mechanical work for your car? Well I have and ever since I have started to take my car to Sammy, owner of the shop, I haven't! Here they explain everything being done to your car and will not start to work on your car until they've received consent from the owner which is awesome. Prices are more than affordable and most importantly, you're treated well and they don't try to rip you off!