Fountain Creek Veterinary Clinic LLC
8220 S Us Highway 85-87, Fountain, CO 80817
|Mon - Fri:|
Last night right around closing I had to bring my dog in for an emergencyI have never been to Fountain Creek Veterinary Clinic before, but the staff there was amazing! Dr. Michelle Rhodes is the one who treated my furbaby & the staff stayed after closing to make sure he got the care he needed. My husband & I had a difficult choice before us based on the results we had gotten from the tests. We had almost made the wrong choice of euthanasia for our furbaby, but Dr. Rhodes was so kind & patient with us, she even explained home treatment several times. Finally we were able to understand the home treatment enough that we chose to do that over euthanasia. The vet techs there were also very kind, but to be honest I never caught their names with all the stress I was under. I have also been able to call the staff today with questions & they have been really patient & helpful over the phone, answering all of the questions I had & explaining everything they had explained last night again. The staff here are so amazing & my family wants to let everyone know that they saved my furbaby's life! If you are looking for a vet that will care more about your pet than they do about the money, give them a chance. I did & I'm so glad I did! Thank you so much from Christi, Steve & Jax (our furbaby).
We try to treat every patient as though they were our own. When we have to let a pet go, we do feel as though we have lost a member of our family, when we can treat a sick animal and get them better and send him home, we feel as though we saved our companion. Sometimes there is a wait to see the doctor, but typically only if we "worked in an emergency" instead of sending them somewhere else. I've heard so many times that "if it were my pet that just got hit by a car I would want your attention immediately also". Thank you to all of our clients that say that kind word, smile, give the hugs, and yes, all the Holiday Treats too. We appreciate you!!!
I absolutely LOVE the entire staff at Fountain Creek Veterinary Clinic. They are all unfailingly friendly, kind, and polite. They are knowledgeable and professional. I've taken several of my pets there over the years and have been pleased every time. They are also very affordable - much more so than any other vet I've used in Colorado Springs in the past 25 years.
I will continue to use this clinic for all of my pets medical needs as long as I can - I drive over 30 miles to get there and it's well worth the gas!
04/04/2012Provided by Citysearch -
Dr. Graf has been seeing my pets for almost 12 years now. We recently had to put down, my yellow lab -Conner, due to hip dysplasia. Dr.Graf and his staff had been taking care of him since he was a pup. Dr. Graf, Patty, and his staff have always made me feel very important and not like just another ""case"". They made me feel as though losing Conner was not just a loss to me, but to them as them as well. They all have great caring, personalities and you can tell in their smiles they are there for the better health of the animals.
03/29/2012Provided by Citysearch -
I didn't even sign on here to write a review, but find out some othe info, but after reading Lawarence I have to say something. I've known Dr. Graf for many years and I'm sorry but your a liar. I guess I should say I've more than known him, I worked for him for a while. His policy is, if he dianoses hip x-rays as showing hip dysplasia then he sends the films to have x-rays reviewed if the owners would like. He sends them to one of the top Board Certified Ortho docs in a 4 state region. I also know that they don't charge for this extra consult. I know for a fact that they are not just out for money. I sure would like to talk to the staff and find out the truth to this story. I bet it's a good one. Just a rough guess is that you didn't get the answer you wanted and your dog has bad hips and are ticked. Grow up. I sure hope that you have proof that you were charged 300 dollars twice and all the other crap you said (which I bet you don't) because I know you can be charged with professional slander and this just might be the case that that should happen. I just know the staff and doc to well, you're a liar. The staff are so polite and they, including doc, go above and beyond to care for people and their pets. Boy would I like to hear the truth. If you got x-ray results showing your dog has good hips why not scan them and put them here and prove your story, oh, it's because you can't. SJ
02/21/2012Provided by Citysearch -
Had very bad experiences with this clinic.... I kept going back because I heard good reviews about the place but it never got better. Absolutly terrible rude staff.
Most recently I took my German Shepherd in to be Xrayed for hip dysplasia. I specifically asked for OFA xrays (the official orthopedic foundation) at the first appointment and ALSO the day I dropped him off. I was charged over $300 with the understanding I would get an OFA certification. It involves anesthesia to put the dog to sleep and requires the hip completely straight.
3 weeks later I called asking wh it was taking so long to get results. They then told me that they NEVER SENT THE XRAYS IN. It took 3 weeks to give me that info!!!!!!!
Instead, I was charged $300 for Xrays that they sent to a local clinic. The clinic recommended that the Xrays be repeated due to my dogs pelvis being rotated and crooked on the Xray.
Dr Graf's clinic refused to reshoot the badly taken Xrays. When I took my dog back to redo the Xrays they charged me full price again, even though it was their fault for not taking a good Xray.
They never even said ""sorry"" for making my dog go under anesthesia unessessarily, or for the time wasted OR for the out of pocket fee's they NEVER should have charged me.
Would not recommened this clinic to anyone... they might have been good before but the money hungry, rude staff make it a very bad clinic.
10/05/2011Provided by Citysearch -
I have been using dr. graf for about 20 years now....My little Baby was ill so i made appointment, but to my surprise i was told dr. graf was gone!!! So i had to see a new vet and i was very leary, But to my surprise i really like dr. mayfield, he was friendly, listened, informative and took his time with the exam....I would diffently go to him again!!!..i heard other people say he wasn't very friendly with there pets, but i didn't see that at all..And always love seeing amanda vet tech, she is always very friendly and caring....thanks everyone
09/29/2011Provided by Citysearch -
To everyone in the fountain community, I would like to let you know that Fountain Creek Veterinary Clinic is one of the best veterinarian clinic I visited. Within the past two month three out of my four dogs became ill and I had to take them to be seen. All three ended up spending several days in the animal hospital and all of the staff were just amazing. I got phonecalls late through out the night to let me know how my dog was doing, not all where there at the same time. I live on a very low income at the moment due to a car accident almost a year ago, but my animals got the best treatment and I am able to pay as I can.
Thank you Dr. Graf, Jessica, Coty and all of the staff I didn't get to know by name.
With deepest graditude,
Ursula, Nikita , Nicholas, Khalua, Boo and Aussie
02/09/2011Provided by Citysearch -
I have a dog and a cat that I take to FCVC. The first time I went to the clinic they worked me in that day. I love that they do not turn anyone away. At the same time that I was there an emergency was told to 'head right down'. The staff did not miss a beat! They were able to get that pet help and I did not feel like just a number. I had just gotten my dog, she was a puppy, I had not had a dog in years. Dr. Graf and Patty, the CVT, were very helpful and informative. I was given a 'puppy pack' with a free month or heartworm prevention.The staff has always treated me and my pets like we matter. I am also thankful that they offer a military discount! It helps a lot. Dr. Graf is an exquiset doctor and he has a staff to match!
01/14/2011Provided by Citysearch -
We have been taking our animals here for over 16 years. we have never have problems Dr. graf and the staff are always welcoming. I will always bring my animals there, i love it so much i would like to do my externship there for my vet assistant and vet tech programs. i would recomend them to anyone that asks!!
01/07/2011Provided by Citysearch -
I made an appt. for my cat. I arrived before my scheduled appt, had to wait 45 min in the patient room, when the doctor finally came in, he acted like my cat wasn't that important. I felt like a burden to them just for being there. I felt it was a big waste of time and money because I could have waited that long at Hamlett to get a vaccination for way less money. I'm still searching for a decent vet that cares about my pet.
09/26/2010Provided by Citysearch -
We have been seeing Dr. Graf since we moved here over six years ago. He cared for our rottie, Samson, until he had to go to ""doggie Heaven"" (his words). The receptionists didn't even send us a bill because they know how grief-stricken animal lovers are, and we would come and pay when were ready.
We were ready several months later after we got a corgi, Delilah. Her rambunctious attitude is just what we needed. Unfortunately, Delilah got extremely sick, and we had to rush her to Dr. Graf's office before Labor Day weekend. They were off that weekend, but Dr. Graf insisted that we leave her for more bloodwork, other tests, and so they could monitor her progress. He also told us that he was worried that Delilah would become worse, and we would have to pay more money at an emergency clinic. She became worse; however, the office called every day (their weekend off) to let us know what was going on with Delilah.
Monday came, and Dr. Graf recommended that we take her to the specialty clinic in Colroado Springs where she could uindergo more extensive tests and procedures. We always appreciate Dr. Graf's ""tell it like it is"" appraoch and his frank assessment of the situation.
Delilah did get better after spending three days with Dr. Graf and five days up north. We jus visited Dr. Graf's office for some follow-up bloodwork. As usual, the staff came out to greet Delilah. They commented on how much better she looked.
I strongly recommend Dr. Graf to care for your animal. He remembers his patients and their owners, and his jovial attitude is the best. Of course, his sensitive side comes out during a delicate situation. He never rushes through an appointment but takes his time.
Dr. Graf's saff is unbeatable as well! They greet everyone with a smile and a laugh and console sad situations with tissue. This office works long hours and stays way past their operational hours and do so with a cheery disposition.
If I ever move, I would drive hours to see Dr. Graf at Fountain Creek Veterinary Clinic.
I have had pets since I was a little girl and have never been to a veterinarian who knew more about medicine! He is so easy to talk to and his staff has ALWAYS bent over backwards to fit my schedule and get me in the same day!
My Doberman (sadly) loves to eat socks. For the first time in three years she wouldn't eat and wouldn't drink. Dr. Graf took one look at her and said ""What did she eat?"" He ordered Xrays to be taken and sure enough, she had eaten a sock.
She needed surgery and the staff never complained when I wanted to sit with her by her kennel! I sat there for an hour every day that she was there and the staff took the time to answer any question and I never felt unwelcome! I love this place. I HIGHLY recommend Dr. Graf and his staff to anyone with animals.
I too take all my pets to Dr. Graf, and have for years. I am always impressed with the level of care my pets recieve! The fact that it is a small clinic initially drew me knowing that larger clinics are often run more like a ""business"" rather than an animal treatment facility. I am thoroughly pleased with every interaction I have had there...it is so nice to walk in the door and be greated with our names and have everyone recognize us! Another perk of going to a small clinic.
Dr. Graf and his staff always inquire about the rest of my family, not just the pets! He has taken numerous opportunities to explain things to my 6 year old son and allows my ""needle-shy"" husband to leave the room for vaccines!
I have called countless times with questions and Dr. Graf always has a spare minute to talk with me.
In response to ""davidb12""'s review....Please keep the personal vendettas off here. I know for a fact how much Dr. Graf, Patty and their children do for others in the community; your absolutely malicious (and therefore unreliable) review of this clinic is completely unwarranted and sInce you have never had a pet treated at the clinic, you have no business posting anything on here.
Your false accusations of such an amazing collection of people says more about your character than theirs.
In short, you won't regret taking your pets here. They have been in Fountain for the better part of two decades and will be there for the next two I'm sure!
The day my heart held its breathe, was the summer evening of August 8, 2010. I was on a casual walk in my neighborhood with my little girl and my other baby ""Jenny"" our long haired red chihuahua. We were stopped in the street, heading back home when out of a house came a pit bull of 3 times her size and attacked her without provocation. I was unable to act for fear of being turned on myself, I could only watch as the animal made a rag doll out of my ""Jenny"". She was finally let go by the dog after she fell limp. I could only imagine the damage that was inflicted on our baby girl at that moment. I rushed her to the vet hospital that night and then into what turned into the most loving arms of the physician, wife and staff of this caring facility. I spoke to Dr. (Patty) as I refer to her and she caringly advised me of my baby's extreme condition. All who have held her through her care and surgery at the clinic were of the utmost and courageous personalities. I am honored to have met and cared for our ""Jenny"" with each one of them. I have never experienced such personal and warm attitudes over this horrible situation. I take Jenny by just to visit now and again and she is always greeted by smiles and loving hugs. She is completely the old version of herself and healing fantastically. I know that if it were not for their love and careful handling of her she would not be with us today. Thank you so greatfully to the staff, to Dr. Graf ,and to (DR) Patty for loving Jenny like we love her and bringing our little girl back home to us. She is a very valued part of our lives. I want everyone to know what a experienced- caring staff that takes care of our little ones when we can't. Our Jenny is safe, happy and healthy at home now because these people cared enough to step outside of the box and just love an injured (almost dead) little dog. We don't get to see many kind and above humanistic gifts today but if you choose to visit this facility, you will just get a glimpse, that there are truly angels among us.
09/23/2010Provided by Citysearch -
It is ashame that some people are so childish!
To Dr. Graf, Family, employees of the Clinic and all that read this:
This Clinic was recommended to me, the person told me ""if you want a real vet that will tell you the truth about your pet and care for your pet as they truly need it see Dr. Graf"". So when I became the proud parent of 2 German Shepards that were only 4 weeks when I got them I trusted Dr. Graf to help me take care of these babies. He was AWESOME! The clinc was clean, the staff was remarkable and so friendly! I used Banfield for my other dogs and really likes them, but I got personal care from Dr. Grafs office, not ""just another patient"" kind of care. Plus when they thought that my dog may have ran away they called me to make sure they were home safe and sound!!! How many other vets remember what your dog looks like or even looks it up to see if they have any one file like that???
AWESOME place, AWESOME people! Thank you Dr. Graf and Family for all you do!
09/22/2010Provided by Citysearch -
I just want to let everyone know that I have been taking 3 cats & 2 dogs to Dr Graf for many years and Dr Graf and his staff are always professional, courteous and compassionate. I have never seen their clinic anything but exceptionally clean. I went to several other vets in the colorado springs area before finding Dr Graf. I have a 21 yr old cat who wouldn't be doing as well as she is if not for Dr Graf and his excellent staff. I had a friend who's sister was out of state who had her nephew watching her dog that got attacked by a coyote and Dr Graf handled the case and was able to save her dog and didn't charge outrageous fees to do so. I can't say enough good about Dr Graf and his clinic and I feel that the person who is being so negative about him and his clinic has a grudge against his family. There is more to this case then is being stated by the accuser.
I am sorry my daughter's personal life carried over into our business. She divorced her husband due to abuse and this is his and his family's attempt to ""get even"" with us as they said they would do. Please feel free to come and check out our clinic anytime you would like and we will give you a tour of the facility. We also have hundreds of clients that are willing to offer a review or reference if any new client would like one. Sorry again for this carrying over into the work place. I guess it is too bad that people can't walk away like adults. These accusations were also made against us with the State Veterinary Board who thoroughly reviewed the accusations and cleared the clinic of EVERYTHING stating that it sounded like an ""ugly divorce"". Hopefully the attempted break-ins at the clinic will stop when he is arrested. Sincerely, Patricia Graf owner of Fountain Creek Veterinary
I normally never write reviews, but after reading the negative review posted below, I felt I had to set the record straight. We have two cats, Poe and Isis, a brother and sister that we adopted when they were 4 days old. Their mother had abandoned them and somehow my wife and I ended up becoming surrogate parents -- feeding them from an eye dropper, waking up every 3 hours, etc. Today, they are both full grown, happy cats, and the closest thing my wife and I have gotten to having kids of our own. When I was stationed at Fort Carson, we needed to a new vet and found Dr. Graf/Fountain Creek Veterinary Clinic online. Our first visit, we were totally blown away by Dr. Graf’s professionalism, the clinic’s cleanliness, and the great staff. Prices were more than fair (including a military discount), and the care our cat’s received was second to none. We’ve had all their shots taken care of through this clinic, called about a possible emergency after one cat ingested some toxic tea tree oil (and was given good, straight forward advice on what to do and watch for), and had both cats receive some dental work/cleaning. The latter visit resulted in an overnight stay. We picked them up happy and healthy the next day. We missed our cats overnight, but NEVER did we fret for their safety nor have any concern that they were being treated poorly. I DO NOT, for one minute, believe the ranting of the earlier negative reviewer were anything more than the unpleasant side of a drug abuser and an ugly divorce. While in the military, I worked in the JAG Corps (the legal portion of the Army), and saw many clients with drug issues that fit the pattern described by the individual with the negative review. How sad that someone so unstable would stoop so low to blatantly lie about such an outstanding clinic. I can promise that after the arduous process of raising two 4-day old kittens, we would NEVER take our precious “kids” anywhere but the best -- and the best IS Fountain Creek Veterinary Clinic!
09/20/2010Provided by Citysearch -
the staff like to sell the medications to people so the people can use them for themselves, not for there dogs, and the whole staff is stuck up and think they are better than use and treat us as such, i brought my dog there once and witnessed all this only once, i can imagine what else goes on there, there receptionist, the large one, was very rude