Do not recommend this company! Almost never answer the phone, waited 3 days for a call back, problems with the 02 concentrator, nearly impossible to get them to bring out portable 02 canisters in a timely manner - terrible customer service, worse when your life depends on having 02 available around the clock! They also double charged our credit card by "accident".
I can not recommend this company, I will never use this company again. Their equipment is sub standard so are some of their employees. Beware!
Save yourself time and aggravation and choose another medical supply store. These people use rude behavior to try and hide the fact that they don't know what they are doing.
My mother has tried to get a portable oxygen machine since Dec.2013. They filed her claim under a 1996 WORK COMP carrier settled in 2002. She has tried for TWENTY SIX MONTHS to get them to correct this. I made 1 phone call, asking what I had to provide from my mother to discuss her account, amazingly it had all been cleared up. Now Medicare has taken the account away from them and she has to start all over. Nice Job!
This company is awful, poor customer service, did not get our equipment when we was told, would never use this company again!
Customer service is disgusting--most un businesslike person I have ever talked to. Fought everything I asked.All I asked for was a receipt to be faxed to my doctor.
Absolutely horrible customer service...,waiting on a delivery of a breathing test ordered over a month ago!!!Now, they ask me to pick it up.
Worst customer service ever. Slow, slower, and slowest!! Never call you back. Didn't follow through with requests. Kept you hanging with what ever you wanted to know. Supposed to be Medicare certified contractor. I think the government is already into Obamacare service with this company.